Church Street Automotive

Reviews

• AH

  Angela Harvey

  Sep 21, 2023
  4.0
  A little pricey but not bad
• AT

  Ashton Turnage

  Jul 17, 2023
  1.0
  I made my appointment in advance (one week) and was told to drop it off at 8am on Monday. I explained the make, model, year, and problem (safety inspection, full service, coolant reservoir part replacement) with the vehicle. I arrived and was told my appointment was not on the schedule and they "knew" who told me they could do it. So, they reluctantly said they would "squeeze it in". The phone was purposely off the hook for hours and I could not get a hold of anyone to see if they could in fact "squeeze it in". Without a car, I walked down to the shop to ask for an update, it was around 2pm. My car had not been worked on and they seemed very inconvenienced. I explained I could not get through on the phone and he said "well, if you need to check on it, just walk back down here". I explained I needed a way home as I live an hour away. He said they would have it done. I just called, their phone magically was back working, and they told me they weren't sure if they could even work on it because of the make of the car. The absolute worst customer service and had an attitude every time I asked a question. He then hung up on me once he felt the conversation was over. If you want a place that keeps your appointments, takes accountability for their mistakes, and has integrity.....go somewhere else. Truly disappointed.
• BS

  Brian Spitz

  Jan 18, 2021
  5.0
  Great people great service, and a great price.
• TS

  The Original Stev

  Jul 18, 2017
  5.0
  I get great service at a great price. I won't go anywhere else.

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