Advance Auto Parts

4.3
292 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 100 Albritton Drive in Hendersonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
100 Albritton Drive, Hendersonville, NC
28792, United States

Hours

Reviews

4.3
290 reviews
5 stars
179
4 stars
58
3 stars
26
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising helpful staff while others report rude and unprofessional behavior from management and employees.

Product Availability

Many customers noted that the store usually has the parts they need in stock, although there were instances of misinformation regarding product availability.

Staff Knowledge

While some employees are recognized for their expertise and helpfulness, others are criticized for lacking knowledge about automotive parts.

Store Environment

The store is generally described as clean and well-stocked, but there are complaints about long wait times and inadequate staffing.
  • SP
    Stephanie Prince
    2 days ago
    1.0
    I ordered parts here and they allegedly cancelled the order because they didn't have them. No proof provided, just told "you'll receive an email". Now I have to pay another $200 for parts while my refund processes. Perhaps they should hire some competent people and they wouldn't have dissatisfied customers!
  • BO
    Benjamin Owen
    Dec 21, 2025
    1.0
    I have never been treated disrespectfully like I had at this store I ordered a part. Nobody would even check to see if it’d come in,they just walked around aimlessly . It never came in and then the manager on duty treated me with total disrespect. I cannot believe that advanced auto parts would let someone like this work there I would hope they would do something about this and reprimand the manager totally totally unprofessional. I would suggest not to go there and I will never give them my business again. I have been going there for six years never been treated this way so if you’re thinking about going Don’t. The store number is 6356
  • SP
    Sherry Palmer
    Nov 26, 2025
    5.0
    Very helpful! Highly recommend this store in Columbus. The service attendant went the extra mile to help me find what I needed.
  • RS
    Ronald Stepp
    Aug 3, 2025
    4.0
    My truck needed a battery and they had Diehard batteries.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*