Advance Auto Parts

4.3
246 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1191 Spartanburg Hwy in Hendersonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1191 Spartanburg Hwy, Hendersonville, NC
28792, United States

Hours

Reviews

4.3
246 reviews
5 stars
154
4 stars
49
3 stars
17
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being knowledgeable and helpful, providing assistance with various automotive needs.

Customer Service

Feedback on customer service was mixed; while some experiences were positive, others reported unprofessional behavior and lack of assistance.

Parking Issues

Concerns were raised about parking misuse by management, impacting customer access to the store.

Store Conditions

The store was generally described as clean and well-organized, although some customers noted staffing shortages.
  • HG
    Heather Green
    Jan 5, 2026
    5.0
    Knowledgeable and helpful staff. Thank you!
  • CH
    Carl Hayes
    Nov 28, 2025
    5.0
    I love my store with Brandon the manager and Eric has been my paint man for 15 years. I dont go anywhere else. Love these guys
  • DM
    Davy Martin
    Aug 24, 2025
    1.0
    Conduct and Misuse of Parking – Brayden Cox, General Manager To Whom It May Concern, I recently had an unpleasant experience at your [store location/address]. The General Manager, Brayden Cox, failed to enter my information for SpeedPerks despite my request, and his demeanor toward me was rude and disrespectful. Additionally, I have observed that he regularly parks his personal vehicles at this store for extended periods—some for over a year—occupying spaces meant for customers. This gives the appearance that the store is being used as his personal garage, which is both unprofessional and inconvenient for paying customers and business clientele. I am surprised that Advanced Auto Parts’ headquarters has not addressed this issue, as it negatively impacts the customer experience and the store’s reputation. I request that this matter be reviewed promptly and appropriate action be taken to ensure that parking spaces remain available for customers and that store management conducts themselves in a professional manner.
  • KK
    Karol
    Jul 17, 2025
    5.0
    For the fourth time in a row, I’ve had an incredibly positive experience shopping at Advanced Auto Parts on Spartenburg Highway in Hendersonville. Each time I have gone there, I have experienced a kind connection that is both personable and professional. I also have noticed camaraderie among the team members who work there together. In different seasons of my life, I have been in positions of leadership and in my experience, that type of consistent great attitude & efficient customer service all trickles down from the top. So I commend the ownership, team leadership and local management, as well as every member of the staff at this store. I had an especially helpful experience just yesterday with the staff member whose name I noticed from his tag was Chris. I was having a difficult day and he made it a little lighter and a little brighter. He taught me what I needed to know to keep my vehicle going. Those are the kind of experiences that bring customers back for a lifetime. I highly recommend them.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*