Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Havelock.
While many customers praised the friendly and helpful staff, some reported negative experiences with specific employees, particularly Eric, who was described as rude and unhelpful.
Efficiency
Numerous reviews highlighted the quick service and efficient turnaround times for tire repairs and other services, with many customers expressing satisfaction with being in and out in a timely manner.
Quality of Work
Customers frequently noted the high quality of service and repairs, with many expressing confidence in the expertise of the staff and their commitment to safety.
Mixed Experiences
Some customers had negative experiences related to specific incidents or employees, indicating inconsistency in service quality.
4S
4Years Strong
4 days ago
4.0
I am very thankful for Matthew! Except I do wish to comment on the lack of customer service and rude belittling behavior of the other Manager. I understand that companies hire SA employees but they should not be in charge of Front Desk/ Reception. I do hope upper management can fix this before they loose customers! I am only here because of Matthew’s quality service and quick recognition that there was an issue from the start. He rectified the situation quickly and with grace. 🙏
KB
Kait Binder
Jan 6, 2026
5.0
I’ve been going here regularly for all of my car’s needs for the last three years and have always had a pleasant experience! Very reasonably priced, the staff at the front desk are always very friendly and helpful. Never any problems!
PW
Paden White
Jan 6, 2026
5.0
Every time I’ve came to visit Mavis Tires and breaks the service has been AMAZING! Always patient and kind as well as helpful. I’ve never felt more comfortable! Matt is the greatest always handling things with ease and making sure everyone feels seen!
MG
Maggie Green
Jan 5, 2026
5.0
I can always depend on this location in Havelock for friendliness, courtesy and excellent service. Shout out to Matthew today for taking time to change license plate lights on my car without an appointment. Fast, efficient and with a smile... Thank you!
TK
Teresa Krimminger
Dec 19, 2025
1.0
Will hopefully never have to walk through these doors again(Havelock location) The guy doesn't like me from a past experience where medication side affects left me mentally out there. Had to go to hospital when they turned into hallucinations. He never seems to smile and he doesn't know what people may be going through. or even seem to care.I am 67 yrs old and disabled
Well ended up using the new place Thursday Dec 18 It wasn't Mavis at time. Same guy, still no smile. Felt like HE definitely was just putting up with me and wanted me to know it
Guess he got last laugh because he failed my inspection for windshield waters. I've never failed an inspection..EVER!!!!
I HAD to buy his expensive wipers which were on 'sell'..lucky me. So to plug a tire,put it on the car, fail my inspection for something trivial and put wipers on cost me $90. Bet he was smiling to my back. So thats how great. My trip to Mavis Tires was
Frequently Asked Questions About Mavis Tires & Brakes
What types of tires does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers a wide selection of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more to fit any budget.
What automotive services are available at Mavis Tires & Brakes in Havelock?
The shop provides services such as brakes, wheel alignments, oil changes, battery replacements, suspension and exhaust repairs, tire installation, tire rotation, and state inspections at select locations.
What are the store hours for Mavis Tires & Brakes in Havelock?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Mavis Tires & Brakes accessible for customers with disabilities?
Yes, they have wheelchair accessible entrances and restrooms to accommodate customers with disabilities.
Does Mavis Tires & Brakes offer a price match guarantee on tires?
Yes, they offer a tire price match guarantee ensuring you get the best price on your tires.
What are the holiday closures for Mavis Tires & Brakes in Havelock?
The store is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Which nearby places can I visit after getting my tires serviced at Mavis Tires & Brakes?
After your service, you can visit nearby places such as Val's Pub and Grill for dining, or stop by the US Post Office for mailing needs, both located close to Mavis Tires & Brakes.
Are there other tire shops near Mavis Tires & Brakes in Havelock?
Yes, NTB - National Tire & Battery is a nearby tire dealer and repair shop, providing additional options for tire and auto services.
Can I combine a visit to Mavis Tires & Brakes with other services in the area?
Certainly! Nearby you can find services like Trent Heating and Air Conditioning or Monitech Ignition Interlock Systems, allowing you to handle multiple needs conveniently during your trip.
How can I book a service appointment at Mavis Tires & Brakes in Havelock?
You can make a reservation by visiting their website at https://www.mavis.com/locations/havelock-nc or by calling their main phone number at +1 252-594-9364.