Webster's Import Service

4.6
259 reviews

About

Auto Repair Shop
Coming to Webster’s Import Service in Greensboro is like coming to a friend. We’re looking out for you and your vehicle at all times. It’s all about getting you to your next destination safely and without any concern for your vehicle’s overall performance. Our secret to maintaining your vehicle’s condition is treating every maintenance service with the same commitment to excellence.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Webster's Import Service
306 Grumman Rd, Greensboro, NC
27409, United States

Hours

Reviews

4.6
259 reviews
5 stars
222
4 stars
15
3 stars
1
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and attentive service provided by the staff.

Trustworthiness

Many reviews highlighted the honesty and integrity of the business, with customers feeling confident that they were not being upsold on unnecessary services.

Quality of Work

The quality of repairs and maintenance was frequently commended, with several customers noting that their vehicles were well taken care of.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding high estimates for repairs and additional credit card fees.

Overall Experience

Overall, customers reported positive experiences, often recommending the shop for its reliable service and knowledgeable staff.
  • MW
    Matthew W
    Dec 31, 2025
    5.0
    I’ve been taking my Mazda 6 to Webster’s the past 4 years and they’ve been the best mechanics. Wes is my normal service advisor and he’s always willing to squeeze me in, answer questions, and has gone above and beyond to get my car back on the road quickly and efficiently. It’s a honest group of mechanics who don’t try to oversell you on unnecessary repairs. I love my local mechanic, Webster’s!
  • KC
    Kenneth Caballero
    Dec 8, 2025
    5.0
    WHERE DO I EVEN START? For reference, out of state customer, purchasing a car from a local dealership Jason and his team are simply amazing. Honest people. Respectful. People you can trust I sent somebody from the dealership to get a pre purchase inspection (PPI) done on the car I’m looking to buy and let’s just say the went well above and beyond 🙏🏼 Go there and experience it first hand. I wish I had a shop like this in San Francisco! Thank you Jason. Much appreciated! Merry Christmas and happy holidays 🎄🤍
  • BH
    B Hicks
    Nov 12, 2025
    5.0
    Excellent -- Always
  • ZR
    Zachary Riggs
    Oct 30, 2025
    5.0
    I called and checked on some tire prices for my wife and a friend of ours. Jason answered and was prompt to get me a quote together. He ordered the tires and set the appointments and I tell you, I couldn't be happier. He explained the benefits of an alignment and we are all set to go now. Great place to do business. Thanks Jason for your attention and hospitality.
  • JS
    Jenna Schroeder
    Oct 10, 2025
    5.0
    These are the people who work there really care about their customers. The first time we went there we couldn't afford to get the work done there, they helped us and told us the problem giving instructions on how to make the repair and just helped as much as a person could. This time they got my car in and out of there super quick and these people don't charge extra and are so kind.

Frequently Asked Questions About Webster's Import Service

What types of services does Webster's Import Service provide?

Webster's Import Service offers automotive repair and maintenance services including brake, transmission, wheel alignment, car inspection, and auto air conditioning service.

Where is Webster's Import Service located?

It is located at 306 Grumman Rd, Greensboro, NC 27409, USA.