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Valvoline Instant Oil Change

4.1
(412 reviews)

Business Details

700 Merritt Drive, Greensboro, NC
27407, United States
(336) 489-8173
https://store.vioc.com/nc/greensboro/700-merritt-drive

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Greensboro.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
700 Merritt Drive, Greensboro, NC
27407, United States

Hours

Reviews

4.1
412 reviews
5 stars
275
4 stars
35
3 stars
23
2 stars
18
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and professionalism, others are criticized for rudeness and lack of attention.

Service Quality

Several customers reported dissatisfaction with the thoroughness of services, including incomplete oil changes and failure to check other fluids.

Efficiency

Many reviews highlight quick service times, with several customers appreciating the fast turnaround for oil changes.

Professionalism

There are concerns about the professionalism of some staff members, with reports of unprofessional behavior and poor communication.

Management

The performance of management varies; some customers commend specific managers for their helpfulness, while others report negative experiences with management attitudes.
  • MN
    Michael Ney
    1 day ago
    1.0
    Horrible customer service!!! Brandon is unhinged! I came for oil and tire rotation, the moment I pull in my car, I was greeted with pissed off employee, as if they were closing, but it was over an hour before closing. When I mentioned ‘tire rotation’ - Brandon goes on a rant, just talking mad shit. It was so bad that my girlfriend felt unsafe and told them to cancel the tire rotation. Edwin was a delight. Brandon is the problem.
  • FL
    Flex Luger
    Feb 22, 2026
    5.0
    I went back to this location to follow up on my complaint and Joseph was so kind. Even through my rant, he listened attentively and gave a sincere apology. He made sure my 18pt check was completed and ensured I was happy with my experience. I love the way the he and Aniya handled this situation with kindness and understanding. Thank you for making it right!!!
  • CM
    Cynthia McKinney
    Feb 19, 2026
    5.0
    I came here because I needed an oil change, no wait! Aniya assisted with that and also let me know that I needed a new a new air filter as well. She did both within 10 mins and with outstanding service! I will definitely be returning!!! Thank you Aniya!!!!
  • DK
    Debracca King
    Feb 11, 2026
    1.0
    I went in for an inspection, and the guy said my vehicle didn't pass because I had a steering mechanism leak. I had just left a shop where extensive work was done with no mention of a leak. I didn't get the inspection where I was because they were closing, and I wanted to complete all of my car care that day. I had someone look at my vehicle today, no leak. The guy was upset because I refused to buy wipers that I didn't need, and he wanted to get some extra money from me. There are shady, ratchet mechanics working here. I would not advise anyone to use this place. I did ask the mechanic to show me where my car was leaking, and he told me he could not due to safety issues.
  • AT
    Ann Tetreault
    Jan 19, 2026
    5.0
    The assistant manager, I forgot her name, but she was very friendly. Let me know everything that I needed and took the time to explain everything. Showed me parts before and then showed me after what they look like.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Greensboro offer?

They provide quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Greensboro?

The shop is located at 700 Merritt Drive, Greensboro, NC 27407, USA.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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