At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jose and Jennifer for their exceptional service.
Parts Availability
The parts department received positive feedback for having a good inventory and quick service, with many customers noting that they could find the parts they needed.
Service Quality
While some reviews mentioned quick and effective repairs, others expressed frustration with misdiagnoses and lack of communication regarding service updates.
Professionalism
Several customers appreciated the professionalism of the staff, particularly in the service and parts departments, although there were complaints about rude interactions from some employees.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant issues with service and communication.
RM
Russ Martin
Nov 11, 2025
5.0
Superb experience!!!! Great group of guys in parts dept , don’t remember their names precisely I think mike and Jose maybe ( i apologize if im wrong ).
Professional and pleasant to deal with! We will be back.
JJ
Jamal J
Nov 4, 2025
1.0
Couldn’t fix a ham sandwich
CV
Christopher Molina volquez
Sep 25, 2025
5.0
The best company, quality service, and the best staff. Mr. Jose takes care of you and helps you with everything you need. 5 stars. I would like to give more.
BW
Bob Webbe
Sep 15, 2025
5.0
Always a great stop there
OM
Ox Man
Aug 23, 2025
1.0
Ordered a part last week. Tryna get ahold of someone today. It's Saturday. Been calling since 830 n nobody has answered. The hours were confirmed recently by the owner. Pretty disappointing. I work for a living I don't have all day to keep calling n holding for nobody to answer. Disappointed