Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
143 reviews
5 stars
80
4 stars
17
3 stars
10
2 stars
4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for professionalism and friendliness, while others reported rude behavior and poor handling of issues.
Wait Times
Long wait times reported for services, often exceeding expected durations, leading to customer frustration.
Service Quality
Inconsistent service quality; while some customers received thorough and satisfactory service, others felt they were upsold unnecessary repairs or experienced mistakes.
Management
Chris, the manager, received high praise for his customer care and professionalism, but other staff members were criticized for their lack of attention and poor communication.
Pricing Issues
Concerns about pricing transparency and perceived overcharging for services, leading to dissatisfaction among some customers.
- VMVal M4 days ago5.0I stopped in to get my tire pressure checked and the team at Goodyear took great care of me. Shawn K. was super helpful and got everything handled quickly. Really appreciated the fast, friendly service, I’ll definitely be back when it’s time for new tires!
- LWLinda WhiteOct 22, 20251.0One hour and forty minutes for an apt to get my car inspected. Failed the inspection because of two front tires of course, I left and got to tires put on, and called back at 9 am to see if they would see me today to pass it! They said it would late this afternoon before they would see me. People don't have two days of there lives to waste passing an inspection. Also they were pretty much doing nothing but waiting the rest of the day out. Walking around visiting with people ect. And inspection taken less than 15 minutes to do people!! If you have all the time in the world to waste, then get you an apt there and be ready for all there bullshit. Customer service sucks.
- APAndrew ParsonsSep 22, 20255.0Darius is the best!
- AWAlphonso A WardAug 18, 20255.0Hands-down the best customer service experience I've had with purchasing tires for my car. Mr. Price and his team was very professional, greeted me with a smile and explained everything I needed to know about the importance of tires to the life of my vehicle and safety. I would definitely recommend this store to anyone needing auto care in a professional and friendly environment. Thank you Chris and team!! Mia W
- DSDavid SuchJul 29, 20255.0Chris handled the issues with our vehicle with outstanding professionalism. First time going and we absolutely be returning.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Greensboro offer?
Goodyear Auto Service offers full-service tire and automotive repair services including tire sales, oil changes, and general auto repairs.
What are the operating hours for Goodyear Auto Service during weekdays?
Goodyear Auto Service operates Monday through Saturday from 8:00 AM to 7:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service provides in-store pickup services for their products.
What payment options are accepted at Goodyear Auto Service in Greensboro?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment methods.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has a wheelchair accessible entrance and restroom.
How can I make a reservation or appointment at Goodyear Auto Service?
Appointments can be made online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the address and contact number for Goodyear Auto Service in Greensboro?
The address is 601 College Road, Greensboro, NC 27410-4101. You can reach them at +1 336-854-7949.
Are there any nearby medical facilities if I need health services while visiting Goodyear Auto Service?
Yes, MinuteClinic at CVS offers walk-in urgent care and medical services near Goodyear Auto Service.
What dining options are available near Goodyear Auto Service?
Nearby dining options include Pizza Hut, Homeslice, and Home Slice Pizza and Subs for pizza lovers visiting the area.
Where can I find automotive or hardware supplies near Goodyear Auto Service in Greensboro?
Sherwin-Williams, a hardware and building supply store, is located near Goodyear Auto Service.