Location.com logo
Brand Certified

Goodyear Auto Service

3.9
(167 reviews)

Business Details

601 College Road, Greensboro, NC
27410-4101, United States
(336) 854-7949

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
601 College Road, Greensboro, NC
27410-4101, United States

Hours

Reviews

3.9
167 reviews
5 stars
96
4 stars
17
3 stars
9
2 stars
5
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Chris and Shawn for their exceptional service.

Service Quality

While many reviews noted excellent service and care for vehicles, there were significant complaints about inconsistent service quality, including unnecessary repairs and long wait times.

Management Issues

Several reviews pointed out issues with management, including poor handling of customer complaints and lack of accountability, leading to dissatisfaction among customers.

Appointment Reliability

Customers expressed frustration over long wait times despite having appointments, indicating a lack of reliability in scheduling and service execution.

Honesty and Integrity

Some reviews highlighted concerns about transparency and honesty in service recommendations, with accusations of upselling and dishonesty in pricing.
  • LJ
    Linda Jacobs
    Feb 20, 2026
    5.0
    The goodyear on college road greensboro surpasses my expectations. Every time I have had my vehicles serviced at this location I have left completely satisfied. I have been a customer for 15+ years. I feel like they treat me as their mother aunt or sister when it comes to talking to me about car repairs and maintenance. My passed vehicle and present one are older models and they have maintained them with excellent service. I have and will continue to recommend this location to family and friends for any car repairs/services they need.
  • NL
    Nelson Lopez
    Feb 10, 2026
    2.0
    Two stars for now. Investigating this shop. Supposedly a relative as taken the car there and was charged way beyond a normal labor for spark plug replacement and list of other discrepancies.
  • FN
    Fiona Nelson
    Feb 7, 2026
    1.0
    Their service has really gone downhill. About a month ago, I went to Tire & Mavis and was told my brakes and tires were in good condition. I’ve also been to Goodyear multiple times, and they rotated my tires without ever mentioning a dent in my rim. When I went back today, they added to the report that my car needs new tires and marked that I “refused” the service—yet no one ever discussed changing tires with me. They also listed several other items as needing repairs and marked them as declined, but the technician never explained any of this to me. There was no clear communication at all. Overall, the lack of transparency and professionalism is very disappointing. I no longer feel confident trusting their service.
  • JW
    Jay Works
    Feb 6, 2026
    5.0
    Christian was an amazing help. He is extremely kind and doesn’t talk down to me. He took the time to explain to what I needed and why and even explain why it costed what it did. I hope he’s doing well. He really had a great future ahead at Goodyear
  • RV
    rmt va
    Feb 6, 2026
    5.0
    Chris Price assisted me with replacing a gas cap today at the College Rd location. He did an excellent job, was courteous and very customer service friendly. He also assisted my niece with 2 tire replacements and was very kind and patient to explain the process to us. He educated us on their business procedures and took the time to listen to what her issues were with no rush. I would recommend this location to others and would return again for future auto service needs. Thank you Chris for your great customer service and patience in addressing our needs!

Brand Certified Facts from Goodyear Auto Service

Goodyear Auto Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: