Eurobahn BMW MINI Mercedes-Benz Audi Services

Reviews

• EW

  Edward Wright

  1 day ago
  5.0
  Excellent service with a very friendly staff. I’ve owned foreign vehicles for years and the biggest complaint I’ve had is with the servicing of the vehicles, mainly the service experience and cost. The dealers are just super expensive and they don’t always seem to have your best interests in mind. This place has been great on servicing our vehicle. The prices are very reasonable compared to the dealerships and they are very thorough with their service and recommendations. They only recommend items that need to be completed. Highly recommend them for future foreign car service versus the dealerships!
• JR

  Joshua Rogojan

  6 days ago
  5.0
  I had an outstanding experience working with my sales representative. She was extremely knowledgeable, patient, and attentive throughout the entire process. She took the time to answer all of my questions, explained every detail clearly, and made sure I felt confident and comfortable with my decision. Her professionalism, honesty, and dedication truly made the experience stress-free and enjoyable. I couldn’t have asked for better service and would highly recommend her to anyone looking for a vehicle.
• CB

  Carey Brazil

  Feb 3, 2026
  5.0
  Let me first say that this was the greatest experience that I have ever had in all the many years that I have been purchasing automobiles. I give all the credit to the sales person, Daca Stankovic, who sold me my beautiful 2021 BMW X7, for this glowing review! Not only did Daca display the highest form of professionalism, but her knowledge of the product and her willingness to go above and beyond the normal channels of helpfulness absolutely blew me away!!! I honestly was not expecting the level of honesty and transparency and speed in which the whole process from start to finish took. There was no haggling over prices, no long waits that involved frustration from lengthy time consuming counter offers. Daca was straight to the point and every detail of the buying process was handled with over the top proficiency by Daca. After my experience at Eurobahn I can honestly say that I will definitely return there if I ever purchase another automobile. Daca ensured that I recieved a more that fair price for my trade in and she helped me to find a great extended warranty program that didn't cost an arm and a leg. She coordinated the right on time transfer by semi truck from Greensboro to my residence in Spokane, Wa. And the car showed up not only when they said it would but detailed and spotless inside and out!!! There were just so many important details that Daca covered in this amazing transaction that the average person, I would say, usually overlooks that saves the customer money in the long run. And I speak as one of them! As a result of my experience at Eurobahn and the exceptional service I received from Daca, I now have my dream in my driveway! A huge shout out and earnest thank you from the bottom of my heart to Daca and the dealership at Eurobahn!!!!
• DL

  Donnie Leahy

  Jan 20, 2026
  5.0
  Extremely nice staff! I wanted the Lexus is350 F-sport they had in the showroom. Daca was very helpful and assisted me with inspecting it and test driving. Went home with it the same afternoon. Another thank you to Jared as well for helping me on the paperwork side. 5 stars!
• AS

  Ashley Short

  Dec 29, 2025
  3.0
  I can't speak to that sales service, but I would not recommend coming here for routine car servicing. I gave them 3 stars for completing the service. Be warned if you do bring your car here they may keep your car for 9 hours and then offer to arrange an overnight stay. I dropped my car off shortly before 8 AM EST for the B5 service. According to the Mercedes-Benz dealership this service takes 4 hours max (even there they do not have one mechanic working on it for 4 straight hours). I called around 4 PM EST to inquire when my car would be ready as I assumed the service center would close at 5. The front desk attendant stated the service center closed at 6 (not to advise me, but just to be sassy to a paying customer). She advised that the car was being washed and they'd call once it was done. A car wash was not listed as part of the service. It is not listed in the paperwork or in the estimate they sent to approve the work. It is also winter and it currently feels like 20 degrees outside. Washing my car (or any car) at 4 PM EST in the wintertime isn't something that is necessary. Around 530 PM EST when I had not heard from them (they close at 6), I decided to go so I could pay and wait for them to complete whatever it is they were doing to my car. They finally called around 545 PM EST to say the car was done and asked if I was going to come or if I wanted to arrange for them to keep it overnight. Now extremely unhappy with this experience, I advised I called previously for an ETA and was snakily told by the front desk attendant that they'd call when the keys were returned. I arrive around 550 PM EST and the car was not ready. The front desk attendant states the car is still being washed (almost 2 hours later). To the credit of the service worker, he did try to apologize for a "miscommunication" but I'm not sure what miscommunication occurred as I was told nothing so he was promptly ignored. Yes, they completed the B5 service at some point between 8 AM and 4 PM EST and then proceed to wash my car for 2 hours... They also sprinkled in a touch of extortion when they advised they'd take an ACH but would keep my car until they received the money ($583). So I paid by card (with a 3% fee) and I won't be coming back. I'd rather pay the cost of Mercedes-Benz dealership car service if it means I receive Mercedes-Benz dealership customer service. The $250 I saved going there was not worth this experience. The dealership would have gotten it done faster and I would not have wasted my day sitting at home without a vehicle.

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