Enterprise Rent-A-Car

4.2
270 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Greensboro, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Battleground Avenue location today.

Location

Enterprise Rent-A-Car
2605 Battleground Ave, Greensboro, NC
27408, United States

Hours

Reviews

4.2
270 reviews
5 stars
186
4 stars
29
3 stars
7
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the courteous and professional service, others reported rude and unhelpful interactions.

Vehicle Condition

Many customers expressed dissatisfaction with the condition of the rental vehicles, citing issues such as cleanliness, maintenance problems, and safety concerns.

Reservation Issues

Numerous reviews highlighted problems with vehicle availability despite confirmed reservations, leading to significant customer frustration.

Efficiency

Some customers reported quick and efficient service, with minimal wait times during the rental process.

Communication

There were complaints about poor communication regarding reservations and charges, leading to confusion and dissatisfaction among customers.
  • LG
    Lisa Gagnon
    4 days ago
    5.0
    The gentleman who took care of us when we picked up the vehicle and the lady who checked us in when we returned the vehicle were both super friendly, helpful & appropriately attentive. The Ford Expedition that we rented was clean and didn’t have any artificial fragrance, which is very important to us since we both have allergies to artificial fragrances. Booking through Costco was intuitive & easy. Overall, the team made our experience very pleasant. I would highly suggest this specific location, as I have had the best experience with Enterprise at this location on this particular occasion. Thanks :-) (I looked at a car at the PTI Airport Enterprise office and it smelled like Febreze, which made it a non-option for me immediately.)
  • BC
    brenda carter
    5 days ago
    5.0
    Process was quick and easy...in and out under 15 minutes!!! BEAUTIFUL automobile!!!!! I'll be back in December!
  • HD
    Holly Deuterman
    Nov 12, 2025
    1.0
    I made a reservation online for 6 pm, went to pick up my car and the place was closed. Then I went back in the morning and they didn’t have a car at all for me. I then called corporate per requested and they said this branch canceled my reservation, without asking or telling me. They said they would deal with it. I waited five hours and then called back, sounded like corporate never talked to this branch, I no longer have a reservation and if I did there is still no car. I was supposed to have a car two days ago so at this point it’s been beyond burdensome. I am going to rent at Toyota on the same road instead
  • ST
    Shirley T
    Nov 7, 2025
    5.0
    Very friendly and helpful folks work there. Good experience ! I will continue to use Enterprise when I need a rental car.
  • AI
    Amar Issa
    Nov 1, 2025
    1.0
    My experience with Enterprise was terrible. This is my THIRD time reserving a rental at the Battleground location is there were no vehicles available. rude manager who cant take responsibility for their mistakes

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Greensboro, NC?

Enterprise Rent-A-Car is located at 2605 Battleground Ave, Greensboro, NC 27408.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.