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Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude or unhelpful interactions.
Reservation Issues
Numerous customers experienced problems with confirmed reservations not being honored, leading to frustration and inconvenience.
Vehicle Quality
While many customers appreciated the cleanliness and quality of the vehicles, some reported receiving cars that were not in good condition or not as reserved.
Efficiency
The rental process is often described as quick and easy, but some customers noted long wait times at the counter.
Hidden Fees
Several reviews mentioned unexpected charges, including high deposits and cleaning fees, leading to dissatisfaction.
CH
Cristina Hunnewell
5 days ago
5.0
Very easy and pleasant experience all due to Ny' Jeem's customer service.
TH
Todd Harkness
Dec 31, 2025
5.0
Great experience, freidnly staff, quck checkout and checkin, great vehicle.
II
Imran ismail
Dec 28, 2025
1.0
Booked a car in advance, arrived on time, and was told no car was available. The representative admitted there was no guarantee we would get a car even by the end of the day because their website overbooks reservations.
We were left stranded with our family and kids, and the entire trip was ruined. A confirmed reservation should mean something—especially when traveling with children. No accountability, no solution, just excuses.
Completely unacceptable experience. Would not recommend and will not book again.
NM
Natarsha McKnight
Dec 23, 2025
5.0
The associate at the desk was very friendly and helpful made me feel very welcome.
ML
MusicLover LouisaH
Dec 17, 2025
5.0
Though I didn't get the vehicle listed online through Priceline, Alamo rental staff at the airport were courteous, friendly, and answered my questions about what happens with certain reservations like this. They made my experience easy and convenient!. I will definitely use them again!
What are the operating hours of Alamo Rent A Car in Greensboro?
Alamo Rent A Car in Greensboro is open daily from 6:30 AM to 11:59 PM.
Where is Alamo Rent A Car located in Greensboro?
Alamo Rent A Car is located at 1000T Ted Johnson Pkwy, Greensboro, NC 27409, USA.
What types of car rental services does Alamo offer at this location?
Alamo offers car rental services including economy car rental, vacation car rental, and airport pickup services.
How can I book a rental car with Alamo at the Greensboro Airport?
You can book a rental car by visiting their reservation website at https://www.alamo.com/en/car-rental-locations/us/nc/piedmont-triad-international-airport-53nv.html.
Does Alamo Rent A Car offer any special discounts?
Yes, Alamo provides last minute specials and discounts for active military personnel.
What payment options are accepted at this Alamo Rent A Car location?
Accepted payment options include cash, check, Discover, Mastercard, and Visa.
What languages are supported by Alamo Rent A Car in Greensboro?
Alamo Rent A Car supports English at this location.
How can nearby transportation options assist me in reaching Alamo Rent A Car?
Nearby car rental agencies like National Car Rental, Budget Car Rental, and Enterprise Rent-A-Car are close by; also, Piedmont Triad International Airport and Airport Terminal make locating Alamo convenient when traveling.
Are there dining options near Alamo Rent A Car at Greensboro Airport?
Yes, nearby dining options include Great American Bagel, ACC American Cafe, Momma Johnson's Soul Café, PGA Tour Grill, Dunkin' Donuts, and Natty Greene's Pub, perfect for grabbing a meal before or after your rental.
Where can I find parking near Alamo Rent A Car at the airport?
SP+ Parking is a nearby parking facility located close to Alamo Rent A Car for convenient vehicle parking.