Advance Auto Parts

4.3
275 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 621 Waugh St in Greensboro offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
621 Waugh St, Greensboro, NC
27405, United States

Hours

Reviews

4.3
274 reviews
5 stars
165
4 stars
59
3 stars
25
2 stars
10
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of individual employees going above and beyond.

Store Hours

Some customers expressed frustration about the store closing early, which led to missed opportunities for service.

Product Availability

While most customers found the store had what they needed, a few noted issues with incorrect parts and limited selection.

Mixed Experiences

Feedback varied significantly, with some customers reporting excellent service while others encountered rude staff or unprofessional behavior.
  • PB
    Pat Woods Barbee
    Jan 5, 2026
    5.0
    Friendly and helpful. They even put the new rear wheel rear wiper on my car for me that was a big help
  • DR
    Destiny Richards
    Jan 5, 2026
    1.0
    Your website says that you offer free battery installation, however, you all hire all these people who don’t know how to install a battery and therefore tell you they can’t do it. After paying $300 for a new battery, i know have to find a mechanic who will install the battery for me, which will be another $50-$60 needing to be spent. Please ensure the people you are hiring are able to complete the basic functions of the job. I was told a battery couldn’t be installed in my 2019 Chevrolet Blazer without someone even coming to look at my vehicle. I ended up returning the battery to Advance Auto Parts and going to O’Reilly’s who installed the battery with no issue. Please do better.
  • RT
    Reginald Tate
    Nov 27, 2025
    5.0
    The staff and manager are very helpful and courteous.
  • HV
    Holly Valdez
    Aug 27, 2025
    4.0
    I like this place a lot. The employees are always very helpful, but I was very disappointed when I went the other night for an emergency part for my car and the doors were locked before it was even 730 and they didn’t close until 8 PM.
  • KS
    Kadijah Salzar
    Jul 24, 2025
    5.0
    Best service given as always

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*