Enterprise Rent-A-Car

4.1
218 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Granite Falls, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Granite Falls location today.

Location

Enterprise Rent-A-Car
3938 Hickory Blvd, Granite Falls, NC
28630, United States

Hours

Reviews

4.1
218 reviews
5 stars
144
4 stars
24
3 stars
12
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Brianna and Ashley for their exceptional service.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported issues.

Communication Problems

Customers expressed frustration with communication, particularly regarding reservations and the inability to reach staff by phone.

Overall Experience

While many customers had positive experiences, there were notable complaints about service inconsistencies and dissatisfaction with the rental process.
  • DL
    Doris Lindley
    Oct 19, 2025
    5.0
    The representative was friendly, helpful and efficient.
  • BW
    Burch Walkerlll
    Oct 16, 2025
    5.0
    The agent was knowledgeable and very helpful. She was very patient with disrespectful people.
  • DR
    Doug R
    Oct 6, 2025
    5.0
    No complaints. The associate was very friendly and professional. She had our reservation info readily available. The vehicle wasn't quite ready yet but she went to help finish cleaning it. The facility was clean and tidy. Getting through the paperwork was extremely quick, less than 5 minutes. We were able to drive off after a short delay, perhaps 10 minutes. Overall, a smooth transaction.
  • RA
    Rodney Arnette
    Sep 20, 2025
    5.0
    Always have a Great Experience with Enterprise rental car in Granite Falls NC. Number 1 in my book!!
  • KT
    Katherine Taylor
    Aug 31, 2025
    4.0
    Customer service was excellent. Wish i had different car but in the end i had a good experience.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Granite Falls, NC?

Enterprise Rent-A-Car is located at 3938 Hickory Blvd, Granite Falls, NC 28630, US.

What are the hours of operation for Enterprise Rent-A-Car in Granite Falls?

The location is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.