Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3918 Hickory Blvd in Granite Falls offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
245 reviews
5 stars
135
4 stars
59
3 stars
22
2 stars
10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Liz, Matt, and Teri providing exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of auto parts and tools, although some expressed frustration with limited stock on specific items.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service in certain instances, indicating inconsistency in service quality.
Store Management
Several reviews mentioned issues with management and staff training, suggesting a need for improved oversight and employee knowledge.
- CCCarla CochenourDec 11, 20255.03918 Hickory Blvd. Is the best auto parts store I've been to. Friendly as soon as you walk in and helped with anything you need.... Thank you I would give you guys a 1000 stars ....... Thanks again!!!!!
- TDThunderBetty DixonJul 31, 20255.0Always pleasant and helpful
- SWSusie WalshJul 25, 20255.0Tested & replaced my battery. I stupidly lost my credit card and they went Above customer service level for me to get my card. Thank you so very much for your kindness & honesty.
- FNFredrick NorrisMay 23, 20231.0I bought a die hard battery less than a year ago at advance auto. I gave 249.00 for it plus tax. I call them because it failed. I was told they did not have a record of the sale and would not honor it. DOnt buy from this company unless you have plenty of money to replace warranted items that they do not honor.if they'd me this way how many others have been ripped off?
- GCGlenda CameronSep 6, 20211.0I purchased a new battery 12/21/2019. The young man who installed it was very nice. Only had 1 option available that day. The battery was a problem from the beginning. Within the first 2 months corrosion on the battery. I called. Very rude. Said they had no record. This happened over and over. This July, I went to Advance in Boone, NC. The young man cleaned up the battery. Checked the cells, etc. Said it should not be doing that. I,purchased the cable pads that are supposed to prevent the issue. This morning, DEAD AGAIN. 5th time. So I went to the store of purchase. Granite Falls, NC. With receipt. Before even looking OR testing she says it's probably not your battery. Clearly it is. After testing etc she said there is no phone # on the receipt and that I should have made sure they logged it under my phone #. ARE YOU KIDDING ME? I'm supposed to do their job? They no longer sell that battery. Wonder why. She walked off leaving my hood open. Is this their policy at that location?
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Granite Falls?
Advance Auto Parts is located at 3918 Hickory Blvd, Granite Falls, NC 28630.
What are the store hours of Advance Auto Parts in Granite Falls?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, Advance Auto Parts offers free battery installation with battery purchase, with exclusions applying.
Can I get my car battery tested at Advance Auto Parts?
Yes, battery testing is available for free at most Advance Auto Parts locations, including this store.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free, with some exclusions.
What payment methods does Advance Auto Parts accept?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup services at this location.
Are there any nearby automotive service centers around Advance Auto Parts?
Yes, Mr. Tire Auto Service Centers are nearby and can assist with tire-related automotive needs before or after your visit.
Is there a nearby car rental agency near Advance Auto Parts in Granite Falls?
Yes, Enterprise Rent-A-Car is located nearby, providing convenient rental options for customers in the area.
What food options are near Advance Auto Parts for a quick meal?
Nearby food options include McDonald's and Subway, great choices for a quick meal before or after your visit to the store.