Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ash Street in Goldsboro, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Goldsboro, NC or call us at (919) 734-9227.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
371 reviews
5 stars
221
4 stars
83
3 stars
31
2 stars
16
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being disengaged or unhelpful.
Employee Performance
Certain employees, like Adriana and Jesus, were highlighted for their exceptional service, while others, such as Gary, were noted for their lack of engagement.
Product Availability
Customers expressed satisfaction with the availability of parts, although some reported issues with inventory and receiving incorrect items.
Professionalism
There were complaints about unprofessional behavior from some staff members, including rudeness and lack of knowledge, which affected the overall customer experience.
Store Environment
The store was generally described as clean and organized, but some customers noted disorganization and long wait times.
- KKKing Sykes (kingCj)Oct 12, 20251.0I have been a loyal customer of this establishment for several years and have consistently received satisfactory service. However, during my last two visits, I observed a discrepancy in the level of assistance provided. While the associate Adriana demonstrated exceptional customer service, offering a warm greeting and diligently assisting customers, her colleague, Gary or Jerry, appeared to be less engaged. On both occasions, he remained in the back, and when Adriana requested his assistance, he offered a brief response but did not provide any support. Specifically, I required a battery replacement for a key fob. Instead of offering assistance, he directed me to a locksmith, despite the fact that I previously had the battery replaced at this location in under three minutes. Furthermore, he did not offer the available loaner tool. Adriana was actively assisting multiple customers, including in the rain, while he remained disengaged. Consequently, I obtained the necessary battery elsewhere in a timely manner. I believe this situation warrants attention, and I recommend monitoring this associate's performance or considering alternative solutions to ensure consistent and efficient customer service. also the photo below shows just 1 of the few trips in the rain she made helping each customer while he didn't smh
- JOJR OOct 7, 20255.0Good
- DLDenise LassiterSep 30, 20255.0Adriana and Jerry are the best. You both went above and beyond your job duties to help me get a new battery and get to work this morning. THANK YOU !
- KWKaren WrightSep 26, 20255.0They help me right away
- RCRay ChamberlainSep 8, 20255.0Jason was very good. He installed my new battery
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Goldsboro, NC is open from 7:30 AM to 9:00 PM Monday through Saturday.
Is AutoZone Auto Parts open on Sundays?
Yes, it is open from 9:00 AM to 8:00 PM on Sundays.
What brands of auto parts does this AutoZone location carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What is the address and contact number for this AutoZone?
The store is located at 2109 E Ash St, Goldsboro, NC 27530. You can reach them at (919) 734-9227.
Can customers shop online and pick up items in-store at this AutoZone?
Yes, customers can shop online and choose in-store pickup at this location.
What nearby places could customers visit before or after shopping at AutoZone?
Customers can visit local dining spots like Lantern Inn, Summer Nights Dominican Restaurant, or enjoy a car wash at Scrubbles Automatic Car Wash nearby.
Are there services for vehicle maintenance near AutoZone Auto Parts?
Yes, besides AutoZone, nearby options include Scrubbles Automatic Car Wash for vehicle cleaning and Deacon Jones PreOwned of Goldsboro for used vehicles.
What other retail stores are located near AutoZone Auto Parts?
Nearby retail stores include Jernigan Furniture, Family Boutique and Accessories, and Dollar General for a variety of shopping needs.
What makes this AutoZone location stand out compared to competitors?
Established in 1979, this AutoZone offers a wide selection of auto parts and accessories, multiple convenient pickup and delivery options, and extended hours to serve customers better than competitors like Advance Auto Parts and NAPA Auto Parts.