AutoZone Auto Parts

4.3
373 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ash Street in Goldsboro, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Goldsboro, NC or call us at (919) 734-9227.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2109 E Ash St, Goldsboro, NC
27530, United States

Hours

Reviews

4.3
373 reviews
5 stars
223
4 stars
83
3 stars
31
2 stars
16
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service received mixed reviews; while many praised specific employees for their helpfulness and professionalism, others reported poor service and disengagement from staff.

Knowledgeable Staff

Several customers highlighted the knowledge and expertise of certain employees, particularly in assisting with car parts and installations.

Inconsistency

There were reports of inconsistent service quality, with some customers experiencing excellent assistance while others faced unhelpful or rude interactions.

Store Environment

The store was generally described as well-organized and clean, although some customers noted issues with inventory and product availability.
  • BS
    Beauty 4 the Soul
    Jan 5, 2026
    5.0
    Friendly and great service.
  • LC
    Lee Canady
    Dec 13, 2025
    5.0
    Great great customer service , they are willing to help . Thank you Donna and Jerry
  • KK
    King Sykes (kingCj)
    Oct 12, 2025
    1.0
    I have been a loyal customer of this establishment for several years and have consistently received satisfactory service. However, during my last two visits, I observed a discrepancy in the level of assistance provided. While the associate Adriana demonstrated exceptional customer service, offering a warm greeting and diligently assisting customers, her colleague, Gary or Jerry, appeared to be less engaged. On both occasions, he remained in the back, and when Adriana requested his assistance, he offered a brief response but did not provide any support. Specifically, I required a battery replacement for a key fob. Instead of offering assistance, he directed me to a locksmith, despite the fact that I previously had the battery replaced at this location in under three minutes. Furthermore, he did not offer the available loaner tool. Adriana was actively assisting multiple customers, including in the rain, while he remained disengaged. Consequently, I obtained the necessary battery elsewhere in a timely manner. I believe this situation warrants attention, and I recommend monitoring this associate's performance or considering alternative solutions to ensure consistent and efficient customer service. also the photo below shows just 1 of the few trips in the rain she made helping each customer while he didn't smh
  • JO
    JR O
    Oct 7, 2025
    5.0
    Good
  • DL
    Denise Lassiter
    Sep 30, 2025
    5.0
    Adriana and Jerry are the best. You both went above and beyond your job duties to help me get a new battery and get to work this morning. THANK YOU !

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Goldsboro, NC is open from 7:30 AM to 9:00 PM Monday through Saturday.

Is AutoZone Auto Parts open on Sundays?

Yes, it is open from 9:00 AM to 8:00 PM on Sundays.