Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ash Street in Goldsboro, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Goldsboro, NC or call us at (919) 734-9227.
Overall, customer service received mixed reviews; while many praised specific employees for their helpfulness and professionalism, others reported poor service and disengagement from staff.
Knowledgeable Staff
Several customers highlighted the knowledge and expertise of certain employees, particularly in assisting with car parts and installations.
Inconsistency
There were reports of inconsistent service quality, with some customers experiencing excellent assistance while others faced unhelpful or rude interactions.
Store Environment
The store was generally described as well-organized and clean, although some customers noted issues with inventory and product availability.
BS
Beauty 4 the Soul
Jan 5, 2026
5.0
Friendly and great service.
LC
Lee Canady
Dec 13, 2025
5.0
Great great customer service , they are willing to help . Thank you Donna and Jerry
KK
King Sykes (kingCj)
Oct 12, 2025
1.0
I have been a loyal customer of this establishment for several years and have consistently received satisfactory service. However, during my last two visits, I observed a discrepancy in the level of assistance provided. While the associate Adriana demonstrated exceptional customer service, offering a warm greeting and diligently assisting customers, her colleague, Gary or Jerry, appeared to be less engaged. On both occasions, he remained in the back, and when Adriana requested his assistance, he offered a brief response but did not provide any support. Specifically, I required a battery replacement for a key fob. Instead of offering assistance, he directed me to a locksmith, despite the fact that I previously had the battery replaced at this location in under three minutes. Furthermore, he did not offer the available loaner tool. Adriana was actively assisting multiple customers, including in the rain, while he remained disengaged. Consequently, I obtained the necessary battery elsewhere in a timely manner. I believe this situation warrants attention, and I recommend monitoring this associate's performance or considering alternative solutions to ensure consistent and efficient customer service. also the photo below shows just 1 of the few trips in the rain she made helping each customer while he didn't smh
JO
JR O
Oct 7, 2025
5.0
Good
DL
Denise Lassiter
Sep 30, 2025
5.0
Adriana and Jerry are the best. You both went above and beyond your job duties to help me get a new battery and get to work this morning. THANK YOU !
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Goldsboro, NC is open from 7:30 AM to 9:00 PM Monday through Saturday.
Is AutoZone Auto Parts open on Sundays?
Yes, it is open from 9:00 AM to 8:00 PM on Sundays.
What brands of auto parts does this AutoZone location carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What is the address and contact number for this AutoZone?
The store is located at 2109 E Ash St, Goldsboro, NC 27530. You can reach them at (919) 734-9227.
Can customers shop online and pick up items in-store at this AutoZone?
Yes, customers can shop online and choose in-store pickup at this location.
What nearby places could customers visit before or after shopping at AutoZone?
Customers can visit local dining spots like Lantern Inn, Summer Nights Dominican Restaurant, or enjoy a car wash at Scrubbles Automatic Car Wash nearby.
Are there services for vehicle maintenance near AutoZone Auto Parts?
Yes, besides AutoZone, nearby options include Scrubbles Automatic Car Wash for vehicle cleaning and Deacon Jones PreOwned of Goldsboro for used vehicles.
What other retail stores are located near AutoZone Auto Parts?
Nearby retail stores include Jernigan Furniture, Family Boutique and Accessories, and Dollar General for a variety of shopping needs.
What makes this AutoZone location stand out compared to competitors?
Established in 1979, this AutoZone offers a wide selection of auto parts and accessories, multiple convenient pickup and delivery options, and extended hours to serve customers better than competitors like Advance Auto Parts and NAPA Auto Parts.