Valvoline Instant Oil Change
4.3810 reviews
Certified by Valvoline Instant Oil Change • Feb 15, 2026
Business Details
2650 East Franklin Blvd, Gastonia, NC
28052, United States
Certified by Valvoline Instant Oil Change • Feb 15, 2026
(704) 870-0392
Certified by Valvoline Instant Oil Change • Feb 15, 2026
https://store.vioc.com/nc/gastonia/2650-east-franklin-blvd
Certified by Valvoline Instant Oil Change • Feb 15, 2026
About
Certified by Valvoline Instant Oil Change • Feb 15, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gastonia.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Valvoline Instant Oil Change • Feb 15, 2026
Valvoline Instant Oil Change
2650 East Franklin Blvd, Gastonia, NC
28052, United States
Hours
Certified by Valvoline Instant Oil Change • Feb 15, 2026
Reviews
4.3
810 reviews
5 stars
555
4 stars
119
3 stars
28
2 stars
13
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, several reported poor service experiences, including unresponsiveness and lack of accountability from management.
Service Quality
There are mixed reviews regarding the quality of service, with some customers experiencing issues such as oil leaks and improper inspections, while others appreciated the quick and efficient service.
Professionalism
Some staff members were noted for their professionalism and knowledge, but there were also complaints about unprofessional behavior from certain employees.
Pricing
Customers found the prices to be on the higher side, but many felt the speed and convenience justified the cost.
- FHFreddie Ann Hutchens1 day ago5.0Excellent experience with Christy and Luise. Highly recommend having your car serviced at this location.
- TWTIFFANY WALKERFeb 4, 20261.0What should have been a simple $110 oil change turned into a $1,000 nightmare. During my oil change, Luis, the store manager, personally damaged my oil filter housing. Instead of taking responsibility, he denied fault and stopped returning my calls. His area manager, Pablo, also refused to take ownership of the damage and completely ignored multiple attempts to contact him. Not a single person at this location would help or return a phone call. I had to go out of my way, search LinkedIn, and track down another manager just to get in contact with Wesley in the claims department — who was equally unhelpful. He based his decision solely on a few pictures, refused to properly investigate, hung up on me, and denied the claim altogether. This was pure negligence, plain and simple. No accountability, no professionalism, no customer service. If you value your vehicle, do not come here. What should be routine maintenance can very quickly turn into an expensive repair that they will absolutely refuse to cover. Save yourself the stress, time, and money — go somewhere else.
- MTMaddy ThornFeb 3, 20265.0Luke was very kind and helpful and efficient!! Needed air in my tire and he got me in and out.
- LMLindsay McClellandJan 31, 20265.0They were fast, friendly, and affordable.
- MGMohit GuptaDec 31, 20251.0If I would have a zero rating I would probably give them zero as soon as I did my oil change my engine light came on and I went back to store same time but no action taken by them !!Then I had a problem they broke my latch from cabin filter and they blame somebody else!!Dont trust them they don’t know how to do their job!!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Gastonia offer?
We provide quick, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Gastonia?
Our location is 2650 East Franklin Blvd, Gastonia, NC 28052, USA.
What are the operating hours of Valvoline Instant Oil Change in Gastonia?
We are open Monday to Friday from 7:00 AM to 7:30 PM, Saturdays from 7:00 AM to 7:00 PM, and Sundays from 8:00 AM to 6:00 PM. We are closed on certain holidays like November 27, 2025 and December 25, 2025.
Do I need to make an appointment for services at Valvoline Instant Oil Change?
No appointment is required; you can visit us anytime during our opening hours for service.
What payment methods are accepted at Valvoline Instant Oil Change?
We accept debit cards, credit cards, and mobile NFC payments for your convenience.
How long does an oil change typically take at Valvoline Instant Oil Change?
Our oil changes usually take about 15 minutes while you stay in your car, making it quick and easy.
What nearby places can I visit before or after my service at Valvoline Instant Oil Change?
You can visit Adventure Landing Gastonia for some fun or stop by Steak 'n Shake for a quick meal, both conveniently located near us.
Is there a nearby post office close to Valvoline Instant Oil Change in Gastonia?
Yes, the USPS is located nearby, which is convenient if you need to handle mail or shipping errands before or after your car service.
Are there any banking services near Valvoline Instant Oil Change in Gastonia?
Yes, Chase Bank and a Chase ATM are nearby, making it easy to manage your banking needs around your vehicle maintenance visit.
What categories of auto services does Valvoline Instant Oil Change provide?
We offer oil change services, auto repair, car battery sales, vehicle inspection, auto air conditioning service, and oil lube & filter services.
Brand Certified Facts from Valvoline Instant Oil Change
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Certified February 15, 2026Yext Knowledge Graph
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