Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gastonia.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
2650 East Franklin Blvd, Gastonia, NC
28052, United States
Hours
Reviews
4.3
807 reviews
5 stars
552
4 stars
119
3 stars
28
2 stars
13
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Speed
Numerous reviews noted the quick service, with many customers appreciating the efficiency of the oil change process.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including miscommunication and dissatisfaction with problem resolution.
Upselling Concerns
Several reviews mentioned concerns about upselling tactics, particularly regarding unnecessary services or parts.
Management Issues
A few customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of complaints.
- JHJessica HilderbrandJan 4, 20265.0Very friendly and informative about what is going on with the car during the process
- MGMohit GuptaDec 31, 20251.0If I would have a zero rating I would probably give them zero as soon as I did my oil change my engine light came on and I went back to store same time but no action taken by them !!Then I had a problem they broke my latch from cabin filter and they blame somebody else!!Dont trust them they don’t know how to do their job!!
- JTJaime Urriago TrianaDec 22, 20255.0Everytime I have to do my NC inspection, I come to this place, service and staff are awesome.
- CBCJ Bradshaw__Dec 12, 20255.0As always my local Valvoline guys do such a great job. They always do right by me only place I take my cars, these guys are quick efficient and great at what they do. I often have my little one with me when we do oil changes. They always make a point to smile and wave at her Swell guys.
- MMMelanie MainDec 5, 20255.0Staff is always friendly, never have to wait long and they don't try to push services on you. My daughter went to 2 other places to get an oil change before going here. The first one simply added oil then asked her to pay him via Cash App, it was a chain, not a locally owned shop. The 2nd place "forgot about her" for the 90 minutes they had her car on the lift, didn't change the oil and said they'd give her a 50% discount.... ANYWAYS.... This place doesn't screw her around, and I respect that.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Gastonia offer?
We provide quick, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Gastonia?
Our location is 2650 East Franklin Blvd, Gastonia, NC 28052, USA.
What are the operating hours of Valvoline Instant Oil Change in Gastonia?
We are open Monday to Friday from 7:00 AM to 7:30 PM, Saturdays from 7:00 AM to 7:00 PM, and Sundays from 8:00 AM to 6:00 PM. We are closed on certain holidays like November 27, 2025 and December 25, 2025.
Do I need to make an appointment for services at Valvoline Instant Oil Change?
No appointment is required; you can visit us anytime during our opening hours for service.
What payment methods are accepted at Valvoline Instant Oil Change?
We accept debit cards, credit cards, and mobile NFC payments for your convenience.
How long does an oil change typically take at Valvoline Instant Oil Change?
Our oil changes usually take about 15 minutes while you stay in your car, making it quick and easy.
What nearby places can I visit before or after my service at Valvoline Instant Oil Change?
You can visit Adventure Landing Gastonia for some fun or stop by Steak 'n Shake for a quick meal, both conveniently located near us.
Is there a nearby post office close to Valvoline Instant Oil Change in Gastonia?
Yes, the USPS is located nearby, which is convenient if you need to handle mail or shipping errands before or after your car service.
Are there any banking services near Valvoline Instant Oil Change in Gastonia?
Yes, Chase Bank and a Chase ATM are nearby, making it easy to manage your banking needs around your vehicle maintenance visit.
What categories of auto services does Valvoline Instant Oil Change provide?
We offer oil change services, auto repair, car battery sales, vehicle inspection, auto air conditioning service, and oil lube & filter services.