Safelite AutoGlass

4.4
489 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Gastonia area, turn to Safelite AutoGlass . Those in central Gastonia or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 101 W Franklin Blvd, Safelite AutoGlass Gastonia repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
101 W Franklin Blvd, Gastonia, NC
28052, United States

Hours

Reviews

4.4
489 reviews
5 stars
392
4 stars
19
3 stars
11
2 stars
8
1 star
59

What are people saying?

AI-generated from recent customer reviews

Timeliness

Customers frequently praised the prompt arrival and quick service of technicians, often completing repairs faster than expected.

Professionalism

Many reviews highlighted the professionalism, friendliness, and communication skills of the technicians, particularly mentioning individuals like Shane and Alex.

Convenience

The mobile service and ease of scheduling appointments were frequently appreciated, making the process hassle-free for customers.

Quality of Work

Overall, customers expressed satisfaction with the quality of the windshield replacements and repairs, noting that the work was done efficiently and effectively.

Customer Service Issues

Some reviews pointed out negative experiences related to customer service, including unprofessional behavior from certain technicians and issues with communication.
  • RL
    Rafael Lisboa
    Nov 13, 2025
    5.0
    Superb service! Dave was excellent and very attentive to details. I was kept in the loop during the entire process and the team completed everything several hours ahead of schedule. It’s never fun to have something that’s broken repaired, but experiences like this can absolutely soften the blow. Thanks to the entire team for a great experience.
  • ES
    Elizabeth Smith
    Nov 10, 2025
    5.0
    Making an appointment was super easy, and they even handled filing the claim with my insurance, which made the whole process so smooth! The appointment itself was quick, everyone was friendly, and my windshield looks perfect. Highly recommend!
  • TJ
    Travis K John
    Nov 9, 2025
    5.0
    Safelite is the best windshield repair I can think of. Other places would have you drive there to get the windshield replaced. With Safelite, they come to you, so you can be at home, at work, anywhere.
  • BG
    Barbera Gomez
    Nov 2, 2025
    5.0
    Safelite AutoGlass I would recommend to anyone. Went through my insurance company and they were at my house the next day to replace my windshield. Gave me a time between 12-2 and he was there at 12:30 took less than one hour to install. Gave me verbal instructions on what not to do until the windshield cures plus an email. Wasn’t that expensive as I thought it was gonna be. Steve was super efficient and nice
  • SO
    Sapphyre Opal
    Oct 26, 2025
    3.0
    Has a whole new windshield replaced after getting a giant crack from a flying rock on the highway only yesterday. So far so good but if anything shows up, I will come back to this. I will say however that the tech did however forget a blow torch, so I had to go into the shop to have my rear view mirror installed properly. A little irritating and inconvenient, as this was the point of scheduling a home visit with a young child early in the morning but this was rectified without hassle. Life goes on, we all make mistakes. New windshield seems to be installed right and such so far

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Gastonia offer?

Safelite AutoGlass in Gastonia offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, back/rear glass replacement, side glass replacement, power window repair, and power window regulator repair.

Where is Safelite AutoGlass located in Gastonia?

Safelite AutoGlass is located at 101 W Franklin Blvd, Gastonia, NC 28052, USA.