Jiffy Lube

4.2
499 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in GASTONIA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
2109 Union Rd, Gastonia, NC
28054, United States

Hours

Reviews

4.2
499 reviews
5 stars
351
4 stars
37
3 stars
25
2 stars
16
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with several noting quick service and helpfulness.

Mixed Experiences

While many reviews highlighted positive experiences, there were significant complaints about upselling tactics and perceived dishonesty from management.

Service Quality

Customers appreciated the thoroughness of inspections and oil changes, although some reported issues with incomplete services or mistakes.

Management Issues

Several reviews mentioned negative experiences with management, particularly regarding communication and customer treatment.
  • EM
    EFRAIM MIXCO
    4 days ago
    5.0
    Great job
  • JM
    Joy Marron
    Dec 5, 2025
    5.0
    Great service! Highly recommended!
  • JN
    Judy none
    Nov 28, 2025
    5.0
    The team was proffessional They knew their craft. It was the quality and time they took with my car. Knew my needs and ability to share some insight without judgement. Clean and respectable.
  • TD
    Trang D
    Nov 24, 2025
    1.0
    Bunch of crooks! Went for a last minute emissions test and they forced me to buy new wipers. The 1 star is for Zae as he’s the only person that tried to help. The manager Dennis was a tool. They claimed I need 2 new wipers at $30/piece. It’s impossible as we just changed them a month ago and used them over the weekend. The manager, Dennis, stormed in the waiting room and said he’ll just fail my car. I’ll have to pay $25 for the failed test, another $30 to be reinspected, and the late fees for registering my vehicle late. I asked if i can buy wipers from the auto store across the street. They wouldn’t allow that and said i have to change them now or fail. Again, total crooks.
  • KM
    Kim Mauney
    Nov 24, 2025
    5.0
    This is close to my house and I stopped going because the service was no longer good. I needed a quick oil change this past Saturday and the team was super helpful, showed me where to get a coupon and had me finished quickly.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service