Jiffy Lube

4.2
488 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in GASTONIA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
2109 Union Rd, Gastonia, NC
28054, United States

Hours

Reviews

4.2
488 reviews
5 stars
341
4 stars
37
3 stars
25
2 stars
16
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, with many noting excellent customer service experiences.

Service Speed

Many reviews highlighted the quick service, with customers appreciating the efficiency of the oil changes and inspections.

Professionalism

Most customers found the technicians to be knowledgeable and professional, providing thorough explanations of services.

Pricing Concerns

Some customers expressed concerns about pricing, mentioning that services felt overpriced or that unexpected charges were added.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude management and inconsistent service quality.
  • MK
    Micki Kelly
    1 day ago
    5.0
    Guys are professional and nice!!! Easy inspection!!
  • KG
    Karissa Garvin
    5 days ago
    5.0
    Dennis was super helpful with my inspection. It was quick, easy, and smooth.
  • ME
    Maria Enriquez
    Nov 15, 2025
    5.0
    Staff was very helpful and attentive and took great care of my truck promptly!
  • JS
    Jesse Stahl
    Nov 15, 2025
    5.0
    Came in for a state inspection without my property tax notice because I lost it and they still able to perform an inspection. They were also very polite/professional and I did not wait long
  • CS
    Carolynn Shattuck
    Nov 2, 2025
    5.0
    Friendly and prompt. I was impressed by them checking all my fluids, filters and tire pressure. This was my first visit but not my last.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service