Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Quality
While some customers reported positive experiences with quick and efficient service, others expressed dissatisfaction with the quality of repairs and alleged dishonesty.
Pricing
Feedback on pricing was mixed; some found the prices reasonable, while others felt they were overcharged for services.
Cleanliness
Several reviews mentioned the cleanliness of the shop and facilities, contributing positively to the overall experience.
Timeliness
Customers appreciated the quick service for inspections and oil changes, with many noting minimal wait times.
KH
Kennedy Homes
4 days ago
5.0
Bryson was very helpful. He explained what was going on with me vehicle and assured me that he would take good care of my vehicle. Which he did.
SS
Shaletha Spears
5 days ago
5.0
Im so glad I came to Grease Monkey this morning ,the automotive team here is great! They did everything Walmart couldn't, such a waste of time Walmart said they didn't have the tools to change my tire at their tire center ,why would they even let me order tires if they can't be installed.? 20 minutes at Grease Monkey and I'm all set. Thanks Grease Monkey.
TC
Tralyn Carr
Nov 13, 2025
1.0
Terrible freaking experience. I brought my car up there at 8am I didn’t leave till 2pm . The district manger communication is terrible. Lied and told me my alignment was already done and then a hour later look my car across the street to go get it done . I had to ask where he went in my car . I will NEVER be back again ! Very disappointed . If I could have no stars I would have ‼️
AH
Ashley Henry
Nov 4, 2025
1.0
This place charged me twice for the same service of an oil change. I have called 4 times in the past couple days and asked for a refund. They have not given me a refund or reached back out to me at all. My advice would be to go somewhere else.
JA
Jewel Appleby
Nov 1, 2025
1.0
I left my vehicle here for maybe an hour and a half for my rear breaks and rodors to be replaced when I picked my car up one the passenger window was rolled down (when I left the vehicle everything was closed), there was grease everywhere my glove box, the wheel the driver and passenger side on the handles and below the handles on both sides. The passenger seat was fully reclined & there was grease marks of the hand who reclined it. Black all over my interior. Never am I ever going back it literally looks like they napped in my car.
What services does Grease Monkey in Gastonia, NC offer?
Grease Monkey provides oil changes and more for all your vehicle's maintenance needs, ensuring fast and right service.
Where is Grease Monkey located in Gastonia?
Grease Monkey is located at 515 E Franklin Blvd, Gastonia, NC 28054, USA.
What are the operating hours of Grease Monkey on weekdays?
Grease Monkey is open Monday through Friday from 7:30 AM to 6:30 PM.
Is Grease Monkey open on weekends?
Grease Monkey is open on Saturdays from 7:30 AM to 5:30 PM and closed on Sundays.
How can I contact Grease Monkey in Gastonia?
You can reach Grease Monkey by phone at +1 980-745-0002 or visit their website at https://www.greasemonkey.com/locations/nc/gastonia/515-e-franklin-blvd.
What categories of automotive services does Grease Monkey fall under?
Grease Monkey is categorized as an Oil Change Service Station and an Auto Repair Shop.
Are there other automotive-related businesses near Grease Monkey?
Yes, nearby automotive-related businesses include Linders Auto Sales (car dealer), Waycaster Performance LLC (tire dealer and auto body shop), and AAAA Automotive Repair Center.
What nearby places can I visit for food or refreshments after car maintenance at Grease Monkey?
You can visit Tony's Ice Cream for a diner experience, The Pavilion Main Street Downtown Gastonia for dining and bars, or Keepsake Brewery for a pub atmosphere.
Are there shopping or specialty stores near Grease Monkey in Gastonia?
Nearby shopping options include Upholstery Loft and Decor for home improvement, Gaston International Market for specialty groceries, and Roses and Bouquets Florist for flowers and gifts.
How can customers combine a visit to Grease Monkey with health or wellness services nearby?
Customers can visit nearby health services such as Leland Lemon, DC (chiropractor) or Timothy S. Bannon (chiropractor and holistic care) for wellness treatments before or after their vehicle service appointment.