Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Gastonia, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gastonia location today.
Location
Hours
Reviews
4.2
1,283 reviews
5 stars
902
4 stars
130
3 stars
62
2 stars
46
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and professional staff, several reviews highlighted rude and unhelpful interactions, particularly with management.
Reservation Issues
Numerous customers reported problems with reservations, including cancellations, unavailability of reserved vehicles, and being upsold to more expensive options.
Vehicle Condition
While many customers appreciated the cleanliness and quality of the vehicles, some reported issues such as mechanical problems and unpleasant odors in the cars.
Overall Experience
Overall experiences varied widely; some customers had excellent experiences and would recommend the service, while others expressed frustration and disappointment, indicating inconsistency in service quality.
- WLWayne lawingJan 5, 20265.0Darian, Kevin and Sam were extremely friendly and helpful with everything. They made me feel likey business was appreciated. Would recommend them without hesitation. Keep up the good work!
- TBTim BrewerJan 1, 20265.0Associates were very friendly,professional,and helpful explaining controls on unfamiliar vehicle and when returning car.
- BFBob FelkerDec 30, 20253.0We've always had great experiences here, but we were upsold on our last visit: we requested a sedan, but they had an SUV ready for us. They quickly pointed out that there were two sedans on the lot we could choose from, so I question why one of those wasn't assigned to us in the first place. I'm undecided as to whether we will return.
- JTJean ToussaintDec 23, 20255.0I had a great experience with Enterprise. The staff was friendly, professional, and made the entire process smooth and stress-free. Excellent customer service from start to finish. I would definitely recommend them.
- JDJenthar The DestroyerDec 18, 20251.0Incredibly unempathetic employees that are unwilling to work with auto repair companies to ensure that people aren't left stranded at the end of the day. The male associate did the bare minimum to try and assist me and did nothing to resolve the situation. Had the auto repair company not returned to pick me up I would have been stranded, in winter, at night, while physically disabled. He even had his associate come and lock the door behind us and turn out the lights while we had to wait in the cold and dark. If I could give negative stars I would.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is the Enterprise Rent-A-Car located in Gastonia, NC?
Enterprise Rent-A-Car is located at 4820 Wilkinson Blvd, Gastonia, NC 28056.
What are the operating hours of Enterprise Rent-A-Car in Gastonia?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 12:00 PM to 4:00 PM.
What types of rental vehicles does Enterprise Rent-A-Car in Gastonia offer?
They offer a wide range of vehicles including car rentals, van rentals, and luxury car rentals with flexible rental options.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Gastonia?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/nc/gastonia-5313.html or by calling +1 704-824-4484.
Does Enterprise Rent-A-Car Gastonia offer any special deals?
Yes, they offer great weekend rates which you can book through their specials page.
What payment methods are accepted at Enterprise Rent-A-Car in Gastonia?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Gastonia open for airport pick up services?
Yes, they provide airport pick up among their rental services for customer convenience.
What nearby automotive services can I find around Enterprise Rent-A-Car Gastonia?
Nearby automotive services include DriveTime Used Cars, Tommy's Wrecker Service, and Gaston Auto Glass, which can be helpful for vehicle repairs or purchases nearby.
Are there any places near Enterprise Rent-A-Car Gastonia where customers can stay overnight?
Yes, Super 8 Motel is located nearby, providing convenient accommodation options for those traveling to the area.
What nearby dealerships can I visit near Enterprise Rent-A-Car Gastonia?
Close to Enterprise Rent-A-Car, you can find dealerships like MCKENNEY-SALINAS Honda, Mazda of Gastonia, and Keith Hawthorne Hyundai of Gastonia for buying or servicing vehicles.