Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Neal Hawkins Rd in Gastonia, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gastonia, NC or call us at (704) 864-4845.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
289 reviews
5 stars
198
4 stars
42
3 stars
30
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are frequently described as friendly, helpful, and knowledgeable, with several customers highlighting exceptional service from specific employees.
Store Management
Feedback indicates mixed experiences with management, with some customers praising individual managers while others report negative interactions.
Product Availability
Customers appreciate the variety of auto parts available, though some express frustration over specific items being out of stock.
Wait Times
Several reviews mention long wait times at the register, suggesting a need for improved customer service efficiency.
Overall Experience
While many customers have positive experiences, there are notable complaints about poor service and unhelpful staff, indicating inconsistency in service quality.
- TBTom BNov 1, 20251.0The store manager is a very nice helpful lady, but this week had to wait 10 min while some register guy talked fishing to his buddy 5 min , then answered the phone and helped an anonymous remote person. Finally the other register guy was available. Message: take care of customers waiting at the register, let remote callers wait, no personal talk when people are waiting.
- RARoland amesOct 22, 20253.0Helpful
- KMKenneth MeredithOct 12, 20255.0Warranty on a battery. Chris on Neal Hawkins road in gastonia nc. Did a amazing job. As well as the guy that worked the front. On a early Sunday morning on my way to church.
- ASAlex SankowichAug 30, 20255.0They have auto parts!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Gastonia, NC?
AutoZone Auto Parts in Gastonia, NC is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located in Gastonia, NC?
AutoZone Auto Parts is located at 1681 Neal Hawkins Rd, Gastonia, NC 28056, USA.
What types of products are available at AutoZone Auto Parts on Neal Hawkins Rd?
They offer a wide range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which car part brands does AutoZone in Gastonia carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I contact AutoZone Auto Parts in Gastonia via email?
Yes, you can reach them by email at customer.service@autozone.com for any inquiries.
Is there a website to shop or learn more about AutoZone Auto Parts in Gastonia?
Yes, you can visit their location-specific webpage at https://www.autozone.com/locations/nc/gastonia/1681-neal-hawkins-rd.html for information and online shopping.
Are there dining options near AutoZone Auto Parts in Gastonia?
Yes, nearby dining options include Bellacino's Pizza & Grinders and KFC, which are convenient for grabbing a meal before or after your visit.
What banking services are available near the AutoZone on Neal Hawkins Rd?
Several Wells Fargo ATMs and South State Bank branches are located nearby, providing easy access to banking services for customers.
Are there fitness or recreational facilities close to AutoZone Auto Parts in Gastonia?
Yes, Planet Fitness is located nearby, offering fitness and active life facilities for visitors in the area.