Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 215 S New Hope Rd in Gastonia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
359 reviews
5 stars
244
4 stars
64
3 stars
24
2 stars
14
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their friendliness, patience, and willingness to help.
Knowledgeable Staff
Numerous reviews mentioned the staff's expertise and ability to assist with various automotive issues, providing valuable advice and solutions.
Product Availability
Customers appreciated the wide range of auto parts available, although some noted issues with incorrect pricing and stock discrepancies.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding rude service and unresolved issues with returns or product availability.
Store Condition
Some customers pointed out the poor condition of the parking lot and cleanliness of the store, suggesting areas for improvement.
- ASAlex SankowichOct 14, 20253.0THEY HAVE AUTO PARTS AND EXPENSIVE BATTERIES!!!!
- JPJeanevra PearsonOct 10, 20255.0Cameron was AMAZING!! Super friendly, very patient, knowledgeable, and awesome customer service.
- BHBrandy HortonSep 30, 20255.0Jamie B went above and beyond to help me and I truly appreciate it. Thank you so much.
- RCRick CarpenterSep 25, 20255.0First and foremost the 2 gentlemen at your store, Rick and his assistant go above and beyond their duties to help and to give the best service to their customers. My Denali started giving me trouble when my wife and I went shopping at Sam’s . We then drove to Advance Auto on Ne Hope where Rick and his assistant helped get my SUV back to running perfect again. If it weren’t for the gentlemen at this store I would probably be stranded on the side of I-85 in this storm tonight. But because of Advance Auto associates my SUV WAS RESTORED back to working condition and we made it home safely.
- JCJames CapozziSep 17, 20255.0I am not sure where to start with the fantastic service my family and I received from this Advance Auto Parts! My wifes car was having some challenges. I showed up at Advance with my two kids and very stressed. Mike was super kind and patient and came out to the car to diagnose the issue. My very curious 7-year-old daughter asked him probably 500 questions about cars and he spent the time to patiently answer them (and honestly, I learned a lot too from hearing his answers!). Mike and my daughter then raced the wind up cars on the floor of the store. She had so much fun that she told me she was going to start leaving the light on in the car so our battery dies and we have to go back more often! Mike got us all set up with what we needed, but later that night we still had the issue. The other folks at the store later that day - Cameron and Skyler replaced the battery. I showed up about 10 minutes before closing and they never once made me feel rushed - and they replaced the battery for me. There are auto parts stores that are closer to my home than this one, but I can promise you that I will always drive the extra few minutes to THIS store just because of the amazing team here. Thank you to the manager (Ricky) for hiring such a great team here!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products and services does Advance Auto Parts in Gastonia offer?
Advance Auto Parts in Gastonia offers automotive aftermarket products like car batteries, motor oil, brakes, wipers, air filters, and spark plugs, along with free services such as battery testing, installation, and engine code scanning.
Can I get my car battery installed at Advance Auto Parts?
Yes, Advance Auto Parts offers free battery installation with purchase at most locations, including their Gastonia store.
Does Advance Auto Parts recycle used car batteries and motor oil?
Yes, they recycle used batteries and motor oil for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 215 S New Hope Rd, Gastonia?
The store is open Monday through Saturday from 7:30 AM to 9 PM, and Sunday from 9 AM to 8 PM.
What payment options are available at this Advance Auto Parts location?
Customers can pay using American Express, Cash, Check, Discover, MasterCard, and Visa.
Does this store offer pickup and delivery services?
Yes, Advance Auto Parts offers in-store pickup, curbside pickup, and same day delivery services.
Are there any nearby places of interest close to Advance Auto Parts in Gastonia?
Nearby places include UPS Access Point location, Mattress Warehouse of Gastonia, Whiskey Mill Gastonia restaurant, and Planet Fitness gym, which can be convenient spots to visit before or after your auto parts shopping.
How can I use nearby UPS Access Point location with my visit to Advance Auto Parts?
You can combine your visit to Advance Auto Parts with UPS Access Point nearby to drop off or pick up packages conveniently in one trip.
Are there dining options near Advance Auto Parts for a meal after shopping?
Yes, Whiskey Mill Gastonia is a nearby American restaurant and bar where you can enjoy a meal or drinks after visiting Advance Auto Parts.
What fitness facilities are near Advance Auto Parts in Gastonia?
Planet Fitness, a gym and health spa, is located near Advance Auto Parts, ideal for customers looking to combine fitness with their shopping trip.