Advance Auto Parts

4.0
257 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1910 W Franklin Blvd in Gastonia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1910 W Franklin Blvd, Gastonia, NC
28052, United States

Hours

Reviews

4.0
257 reviews
5 stars
142
4 stars
52
3 stars
20
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.

Product Issues

Several customers experienced issues with products being broken or not as described, leading to dissatisfaction.

Store Experience

Customers noted a lack of cleanliness and organization in the store, impacting their shopping experience.

Helpful Staff

Some employees received high praise for their assistance and knowledge, contributing positively to customer experiences.
  • BH
    B Handcuffed
    Nov 19, 2025
    1.0
    I bought a battery, paid for it, and left. It turned out that they added something to my purchase without asking me. This feels like some kind of scam. It’s terrible.
  • CL
    Carl Lee
    Jul 19, 2025
    1.0
    When to buy an electric ignition switch for a customer the guy they're selling the part his name was Tim it was around 4:58 p.m. I heard the box rattling I asked him was the part broke he opened it up looked inside of it and closed it back and said no it's the screws this part did not come with screws it was broken demolished and Tim sold it to me like that I paid $67 and some change for an electric ignition switch that was broke buyer beware at Advance Auto off of West Franklin open the boxes up and check the part before purchasing now it's going to take 3 to 5 days for me to get my money back on my card I drove to the customer's house with the broke part when Tim knew it was broke in the beginning. It cost me gas money and over an hour of my time
  • CB
    Cherokee Blk
    Jul 16, 2025
    5.0
    very helpful the young guys there helped each other were very respectful and handled a rude customer with kindness having her leave happy so they showed her pictures of a part she didn't know how to read but new what it looked like and the two young guys showed her a few pictures while she described the part and she saw it purchased left happy it was a map sensor I put it on her car and she was so happy worked perfect James and Autumn were very helpful need more workers like these two

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*