Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1910 W Franklin Blvd in Gastonia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
256 reviews
5 stars
142
4 stars
52
3 stars
19
2 stars
8
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Issues
Several customers experienced issues with products sold, including receiving broken parts and incorrect items.
Store Policies
Customers expressed dissatisfaction with store policies, particularly regarding returns and exchanges.
Staff Knowledge
While some staff members were noted for their knowledge and helpfulness, others were criticized for lack of assistance and professionalism.
Overall Experience
Overall, experiences vary widely, with some customers having positive interactions while others report significant frustrations.
- BHB Handcuffed4 days ago1.0I bought a battery, paid for it, and left. It turned out that they added something to my purchase without asking me. This feels like some kind of scam. It’s terrible.
- CLCarl LeeJul 19, 20251.0When to buy an electric ignition switch for a customer the guy they're selling the part his name was Tim it was around 4:58 p.m. I heard the box rattling I asked him was the part broke he opened it up looked inside of it and closed it back and said no it's the screws this part did not come with screws it was broken demolished and Tim sold it to me like that I paid $67 and some change for an electric ignition switch that was broke buyer beware at Advance Auto off of West Franklin open the boxes up and check the part before purchasing now it's going to take 3 to 5 days for me to get my money back on my card I drove to the customer's house with the broke part when Tim knew it was broke in the beginning. It cost me gas money and over an hour of my time
- CBCherokee BlkJul 16, 20255.0very helpful the young guys there helped each other were very respectful and handled a rude customer with kindness having her leave happy so they showed her pictures of a part she didn't know how to read but new what it looked like and the two young guys showed her a few pictures while she described the part and she saw it purchased left happy it was a map sensor I put it on her car and she was so happy worked perfect James and Autumn were very helpful need more workers like these two
- AAAlicia AdamsJun 5, 20251.0Customer service was horrible! The young male sales rep wasn’t very helpful and they locked the doors at 8:52pm while they saw myself and another customer in the parking lot putting what we just purchased in our cars. If we needed something additional we would’ve been screwed while they watched because the sign says the store closes at 9pm I understand it was only 8 mins earlier but at least make sure your customers are good first.
- DDDruskiJun 4, 20251.0I had a battery issue so I stopped by to get a new one, upon telling the guy I needed a battery, he tried to up sell me the most expensive battery which was $250. When I asked about the lower tier batteries he told me they were only going to last for two weeks and that my reverse camera is going to drain the battery. Being a ASE certified mechanic, I have never heard such crap! Can’t fool me sir. 👋
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories can I find at Advance Auto Parts in Gastonia?
Advance Auto Parts in Gastonia stocks a wide range of new automotive parts and accessories including batteries, oil filters, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts offer free installation services?
Yes, Advance Auto Parts offers free installation for batteries and windshield wipers with purchase. Additionally, they provide free battery and wiper installations at most locations.
Can Advance Auto Parts test and recycle car batteries?
Yes, they offer free battery testing and recycling services, regardless of whether the battery was purchased from them or not.
What are the store hours for Advance Auto Parts at 1910 W Franklin Blvd, Gastonia?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts provide curbside pickup or delivery services?
Advance Auto Parts offers curbside pickup services for customer convenience, but does not currently provide same-day delivery.
What payment methods are accepted at Advance Auto Parts in Gastonia?
They accept various payment options including American Express, Cash, Check, Discover, MasterCard, and Visa credit cards.
Can I return items to a different Advance Auto Parts store location?
Yes, you can return items to any Advance Auto Parts store location as long as you have the item and the original receipt.
What nearby places can I visit around Advance Auto Parts in Gastonia?
Nearby you can find Pinguinos Gastonia, a shaved ice shop for a refreshing treat, and multiple fast food options like McDonald's, Burger King, Taco Bell, and Waffle House for a quick meal before or after your visit.
Are there financial services and convenience stores near Advance Auto Parts in Gastonia?
Yes, nearby there are LibertyX Bitcoin ATMs, Wells Fargo ATM, and money transfer services like Western Union. Additionally, Walgreens and CVS Pharmacy are close by for pharmacy and convenience store needs.
What automotive services are available near Advance Auto Parts in Gastonia?
In addition to Advance Auto Parts, nearby automotive repair options include AutoZone and TIRES llantas pancho, which offers tire dealer and repair services as well as automotive repairs.