Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2249 S York Rd in Gastonia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
348 reviews
5 stars
191
4 stars
78
3 stars
42
2 stars
15
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being described as helpful and friendly, while others were reported as rude and unhelpful.
Product Knowledge
Several reviews highlight a lack of product knowledge among staff, leading to incorrect recommendations and customer dissatisfaction.
Order Processing
Customers expressed frustration with order processing times and issues with online orders not being ready upon arrival.
Pricing
While some customers found prices to be competitive, others felt that certain items were overpriced compared to competitors.
Positive Experiences
Despite negative feedback, many customers reported positive experiences with specific employees who provided exceptional service and assistance.
- RCRon n Adelle CloutierNov 8, 20251.0NOT THIS STORES FAULT BUT I ordered items online because the price is better and came in to get them the next morning when the store opened but ended up waiting for than ½ hour because the order was not processed and customer service opens 30 minutes later than the store. Of course I could buy everything for $62 instead of the $51 online price and get going....NOT! BOTTOM LINE If you are in a rush use a different parts store that process their orders automatically overnight so you can get your stuff and get going!
- JWJames WhitfieldSep 20, 20251.0The guy working this morning was absolutely terrible. My mom has a battery that was still under warranty said guy claimed he couldn't find it in the system after he has told my mom it was the starter and not the battery. Went to a local garage and was told starter was fine it was definitely the battery. Went back to get the battery and the gentleman acted pissed. Finally got the battery and now all is well. This gentleman should not represent your company!!We will not be back we will take our business to auto zone
- DSDorothy StewartSep 4, 20255.0Great experience,great prices.
- CLCarl LeeJul 12, 20251.0The two gentlemen that are working this morning at the Advance Auto are very rude and disrespectful I would never shop at this Advance Auto ever again July 12th 10 a.m.
- JJJeremyJun 18, 20251.0Older white man cashier needs to control his attitude
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Gastonia offer for car batteries?
Advance Auto Parts offers free battery testing, free installation with purchase, and free recycling for used batteries. Exclusions may apply.
Can Advance Auto Parts install windshield wipers purchased in-store?
Yes, they offer free installation of windshield wipers with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil?
Yes, Advance Auto Parts recycles used motor oil free of charge. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts Gastonia?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 2249 S York Rd?
The store is open Monday to Saturday from 8:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Can I have my engine codes scanned at Advance Auto Parts?
Yes, team members will scan engine codes for free. Exclusions may apply.
What nearby locations can help with shipping and delivery services?
There are UPS Access Point locations near Advance Auto Parts that can assist with shipping and courier services.
Where can I refuel or grab a quick bite near Advance Auto Parts?
Nearby options include Sunoco gas station with a convenience store and breakfast, York Express Mart for travel and gas, Hunt Brothers Pizza, and Tacos Perrones Doña Mary food truck.
Are there any recreational or entertainment options close to Advance Auto Parts in Gastonia?
Yes, Liberty Lanes bowling alley, George Pappas' Liberty Lanes arcade, and Bowling Solutions sporting goods store are nearby for entertainment.