Advance Auto Parts

4.1
351 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2249 S York Rd in Gastonia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2249 S York Rd, Gastonia, NC
28052, United States

Hours

Reviews

4.1
351 reviews
5 stars
191
4 stars
79
3 stars
44
2 stars
15
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unhelpful interactions.

Product Knowledge

Many customers expressed concerns about the staff's knowledge of car parts, with several stating that employees seemed uninformed or relied too heavily on computer systems.

Order Processing

Customers experienced issues with online order processing and fulfillment, leading to frustration and delays.

Positive Experiences

Despite negative feedback, several reviews highlight positive experiences with specific employees who provided exceptional service.
  • SD
    Stephanie Delpino
    Dec 19, 2025
    3.0
    The older white Guy i believe his name was james was super friendly and helpful but a really strong oder was very overwhelming coming over the counter.
  • DB
    Deborah Bishop
    Dec 3, 2025
    3.0
    Wasn't very helpful and talked about how he use to do electrical in Jaguars and engine work on rolls royces?
  • RC
    Ron n Adelle Cloutier
    Nov 8, 2025
    1.0
    NOT THIS STORES FAULT BUT I ordered items online because the price is better and came in to get them the next morning when the store opened but ended up waiting for than ½ hour because the order was not processed and customer service opens 30 minutes later than the store. Of course I could buy everything for $62 instead of the $51 online price and get going....NOT! BOTTOM LINE If you are in a rush use a different parts store that process their orders automatically overnight so you can get your stuff and get going!
  • JW
    James Whitfield
    Sep 20, 2025
    1.0
    The guy working this morning was absolutely terrible. My mom has a battery that was still under warranty said guy claimed he couldn't find it in the system after he has told my mom it was the starter and not the battery. Went to a local garage and was told starter was fine it was definitely the battery. Went back to get the battery and the gentleman acted pissed. Finally got the battery and now all is well. This gentleman should not represent your company!!We will not be back we will take our business to auto zone
  • DS
    Dorothy Stewart
    Sep 4, 2025
    5.0
    Great experience,great prices.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*