Valvoline Instant Oil Change

3.9
287 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Garner.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1517 US 70 Hwy West, Garner, NC
27529, United States

Hours

Reviews

3.9
287 reviews
5 stars
192
4 stars
18
3 stars
8
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from certain employees.

Service Quality

Many customers appreciated the quick and efficient service, but there were significant complaints about mistakes made during oil changes and inspections, leading to vehicle damage.

Pricing

Customers found the pricing to be high, with some expressing dissatisfaction over the cost of services compared to competitors.

Teamwork

Several reviews highlighted the positive teamwork among staff, contributing to a generally efficient service experience.
  • KS
    Karen Sahagun
    Dec 21, 2025
    5.0
    The staff is so friendly and honest! I always recommend this location to all of my friends.
  • TL
    Tracy Little
    Dec 14, 2025
    1.0
    Went for oil change and brake light replacement. The light wasn't working after Philip replaced it. I went back and was told the problem was electrical and no one even took a look after I arrived saying the problem wasn't fixed. I went to a mechanic and found out that Philip put in the wrong size bulb.
  • CB
    Clay Best
    Dec 12, 2025
    5.0
    All A+ great knowledge, no pressure to buy other services.
  • MA
    Maryam Ali
    Dec 3, 2025
    1.0
    The employees have been extremely rude the past two times that I have been here. I have worked in customer facing positions my entire career and I wanted to give the employees the benefit of the doubt because I know what its like to deal with people all day. I believe his name is Kaleb (the guy with the glasses) was having a bad day last time I was here so I brushed his rudeness off. He changed my oil again and I won't be coming back because of him and the other people that worked tonight. I felt bad for coming 22 minutes before closing but I was extremely friendly. I heard one of employees say something mean about my car being a Toyota and the fact that I bought it from a Honda dealership (maybe because my car wasn't a certified Toyota? But I got such a good deal on the car that it was a no brainer to buy it). I really wanted to like this location as this is close to my house and I've never had a bad experience at Valvoline until I started coming to this one. If you can, I would stay clear of this location and go to the one off Six Forks. The experience is so much better.
  • JC
    JIMMY Cornell
    Nov 21, 2025
    1.0
    Do not visit this place. Staff is poor, rude and lazy. Wanted simple tire rotation like they did 6 months ago. Kid with hoops in his ears said the weight of the vehicle might be too much. If you got it done six months ago that was different managment. He went to the driver door and looked at the sticker then said yep, too heavy. Funny thing is, the weight of the vehicle is not posted on the driver's door... what a poser. Avoid this place for anything.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Garner offer?

They offer 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Garner?

It is located at 1517 US 70 Hwy West, Garner, NC 27529, USA.