Mr. Tire Auto Service Centers

4.3
670 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
1415 Hwy 70, Garner, NC
27529, United States

Hours

Reviews

4.3
670 reviews
5 stars
487
4 stars
63
3 stars
25
2 stars
17
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Keyon, Aaron, and Eric for their professionalism and assistance.

Efficiency

Several reviews noted quick service, with many customers being in and out in a timely manner, although some experienced longer wait times during busy periods.

Pricing Transparency

There were mixed reviews regarding pricing, with some customers feeling misled about costs and additional fees, while others appreciated fair pricing and discounts.

Service Quality

While many customers reported satisfactory service, there were complaints about incomplete services and lack of communication regarding what was performed.

Trustworthiness

Some customers expressed concerns about the integrity of the service, citing instances of perceived dishonesty regarding services rendered and pricing.
  • VF
    Vickie Freeman
    4 days ago
    5.0
    I took my car to Mr. Tire and I had a nail in my tire, they fixed it which they put a plug in the tire. I was out of there in 25 minutes. They had three cars to work repair. I was please with service. Excellent customer service!
  • SJ
    Shelia Johnson
    6 days ago
    5.0
    Excellent Service! Alex signed me was very polite and knowledgeable. Quickly my SUV was taken in for tire inspection. Very short wait. A tire was 7 lbs low. Great news no repair needed the value stem was leaking. The technician tightened it no charge! 5 star service!
  • LJ
    Lawrence Denning Jr
    Jan 5, 2026
    1.0
    I had a flat tire and called to see their hours as it was the first of January and I assumed store hours were different. They were open from 9-5 and I arrived at 9:38am. I walked in to no one at the desk and 3 employees ( photos attached) eating and playing on their phones. 5mins goes by and no one walks out. I knocked on the glass and one employee walked out and said their manager was out and he would be worth the me soon. 10mins goes by and the desk employee comes in with food that I assume he left to go pickup. I told him what I needed and he found my order from 6 months ago when I bought the tires and said he could get it replaced. I then asked him why I had to wait to be greeted and he said he's the only person to help customers and the others aren't trained to run the system. I then asked are the other people trained to greet customers, and acknowledge them when they walk in and his response was they should be. All of this happened with no other customers in the shop. No cars were being worked. It takes no effort to greet a customer when they walk in. All employees should be trained to know the basics, like greeting customers, running the POS system, answering phones. I only went to this location because I just bought the tires here less than six months ago. To make matter worse, the desk employee had a sign for buy one, get one free. I was never offered it, even though they had plenty of signs about the exact tire I bought. The whole location needs to be to retrained around customer service or find new employees that care.
  • BT
    Brittany Tyson
    Jan 2, 2026
    5.0
    I received the best customer service when getting a set of 4 new tires and an alignment. Being a female and dealing with car maintenance can be a bit of headache, but thank God that I discovered this place. I’ll be getting all of my maintenance completed here. Kudos to Keon and Alex!
  • LE
    lesa evans
    Dec 30, 2025
    5.0
    Great experience at this location. Quality service, fair price, and work was completed quickly. There was no doubt that Keyon was the manager. He handled phones, walk-ins, and computer issues so smoothly, it was as if the business were his own. I am thankful to find them and certainly will be back.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of automotive services does Mr. Tire Auto Service Centers offer?

Mr. Tire provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services, as well as check engine and tire change services.

Which tire brands are available at Mr. Tire Auto Service Centers?

They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.