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Grease Monkey

4.2
(552 reviews)

Business Details

40 Technology Drive, Garner, NC
27529, United States
(919) 661-4040

About

Oil Change Service StationAuto Repair Shop
Grease Monkey's certified pit crew provides oil changes and more for all of your vehicle's maintenance needs. Our pit crew team is knowledgeable, friendly, and quick! Done Fast. Done Right.™

Location

Grease Monkey
40 Technology Drive, Garner, NC
27529, United States

Hours

Reviews

4.2
552 reviews
5 stars
395
4 stars
60
3 stars
8
2 stars
9
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, particularly highlighting individuals like Kendell and Anthony for their helpfulness and knowledge.

Service Quality

There were mixed reviews regarding service quality, with some customers experiencing issues such as improper oil changes and upselling, while others reported excellent and thorough service.

Transparency

Customers expressed a desire for more transparency regarding pricing and services, particularly concerning additional repairs and parts.

Management Issues

Several reviews mentioned concerns about management and consistency in service, with some customers feeling that management was unresponsive to complaints.
  • JJ
    JNDALOG
    4 days ago
    1.0
    Stopped at this location day before yesterday to have car serviced and inspected. Have been a customer here consistently for years. Technician was unable to remove oil drain plug as it had been completely stripped by previous attendant. Was informed this has been a recurring issue with a now terminated employee who was responsible for atleast another 7 occurrences. Left my information to be contacted by management and received none. Called the location this afternoon to speak to management and none was available.
  • LH
    Lisa Hegarty
    Jan 20, 2026
    1.0
    I stopped in to ask about having brake pads and potentially rotor replacement and I spoke with Anthony. I told Anthony that I would be by the next day around 2:15 pm. When I arrived, Anthony was not there, and he is apparently the only person that can do brake work. One of the technicians called him and he said he would be back in an hour. I came back one and a half hours later, and he was still not back. A technician called him, but got no answer. I gave the technician my phone number and requested that Anthony call me back to verify that he would be there at 8am the next day, and he never contacted me. Apparently Grease Monkey doesn’t want my business. The young technicians that I spoke with were respectful and professional. When I asked one of them why Anthony told me to meet him at 2:15 if he wasn’t going to be there, he replied “ Because he is stupid ma’m.” I do not recommend Grease Monkey, but I do recommend Sammy Warren, who is an excellent mechanic in Willow Springs.
  • MC
    Marina Coggins
    Jan 15, 2026
    5.0
    They went over and beyond to get me in and out of there in a timely manner even though i was having several things done.
  • DC
    Derrick Citty
    Jan 13, 2026
    4.0
    Overall a good experience. While I visited for a oil change, the attendant recommended a cabin filter change. I appreciate that I was shown the old, dirty filter. However, I was not told the price or the filter type that was installed. While the price I was charge is comparable to other competitors, I would have appreciated more transparency as to the type of filter and the price. Filters for my particular car can range from $9 to 50$. I paid $49.
  • JT
    Joseph Trudel
    Dec 22, 2025
    1.0
    I brought my car in for an oil change long story short did not tighten the oil plug within an hour my oil drained out I went back told them they looked and they filled me up with more oil but between that time I had driven my vehicle over an hour and what now is happened my whole Left Bank of the engine is not firing I brought it to a certified mechanic and had them check it and they stated with the overheating of the engine it stretched my time and chain and has caused the damage of my engine not only are they responsible but they are not taking responsibility to fix my car that did not have anything wrong with it prior to going in did not burn oil didn't drip oil it was a clean running machine now I'm left with an engine that needs a timing chain and probably some valves due to burning and no oil in the engine to keep lubricated there were metal filings found on my camshaft position A1 which proves that the engine was running so hot and no lubrication that it stretched like I said the timing chain and the filings off my valves I would advise anyone not to go to Grease monkey

Frequently Asked Questions About Grease Monkey

What services does Grease Monkey in Garner, NC offer?

Grease Monkey provides oil changes and various vehicle maintenance services with a certified pit crew that is knowledgeable and friendly.

What are the operating hours for Grease Monkey's maintenance services?

Grease Monkey is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM.

Brand Certified Facts from Grease Monkey

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Certified March 01, 2026Yext Knowledge Graph
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