Grease Monkey

Reviews

• JJ

  JNDALOG

  4 days ago
  1.0
  Stopped at this location day before yesterday to have car serviced and inspected. Have been a customer here consistently for years. Technician was unable to remove oil drain plug as it had been completely stripped by previous attendant. Was informed this has been a recurring issue with a now terminated employee who was responsible for atleast another 7 occurrences. Left my information to be contacted by management and received none. Called the location this afternoon to speak to management and none was available.
• LH

  Lisa Hegarty

  Jan 20, 2026
  1.0
  I stopped in to ask about having brake pads and potentially rotor replacement and I spoke with Anthony. I told Anthony that I would be by the next day around 2:15 pm. When I arrived, Anthony was not there, and he is apparently the only person that can do brake work. One of the technicians called him and he said he would be back in an hour. I came back one and a half hours later, and he was still not back. A technician called him, but got no answer. I gave the technician my phone number and requested that Anthony call me back to verify that he would be there at 8am the next day, and he never contacted me. Apparently Grease Monkey doesn’t want my business. The young technicians that I spoke with were respectful and professional. When I asked one of them why Anthony told me to meet him at 2:15 if he wasn’t going to be there, he replied “ Because he is stupid ma’m.” I do not recommend Grease Monkey, but I do recommend Sammy Warren, who is an excellent mechanic in Willow Springs.
• MC

  Marina Coggins

  Jan 15, 2026
  5.0
  They went over and beyond to get me in and out of there in a timely manner even though i was having several things done.
• DC

  Derrick Citty

  Jan 13, 2026
  4.0
  Overall a good experience. While I visited for a oil change, the attendant recommended a cabin filter change. I appreciate that I was shown the old, dirty filter. However, I was not told the price or the filter type that was installed. While the price I was charge is comparable to other competitors, I would have appreciated more transparency as to the type of filter and the price. Filters for my particular car can range from $9 to 50$. I paid $49.
• JT

  Joseph Trudel

  Dec 22, 2025
  1.0
  I brought my car in for an oil change long story short did not tighten the oil plug within an hour my oil drained out I went back told them they looked and they filled me up with more oil but between that time I had driven my vehicle over an hour and what now is happened my whole Left Bank of the engine is not firing I brought it to a certified mechanic and had them check it and they stated with the overheating of the engine it stretched my time and chain and has caused the damage of my engine not only are they responsible but they are not taking responsibility to fix my car that did not have anything wrong with it prior to going in did not burn oil didn't drip oil it was a clean running machine now I'm left with an engine that needs a timing chain and probably some valves due to burning and no oil in the engine to keep lubricated there were metal filings found on my camshaft position A1 which proves that the engine was running so hot and no lubrication that it stretched like I said the timing chain and the filings off my valves I would advise anyone not to go to Grease monkey

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