AutoZone Auto Parts

4.5
266 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Georgia Rd in Franklin, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Franklin, NC or call us at (828) 349-0640.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1036 Georgia Rd, Franklin, NC
28734, United States

Hours

Reviews

4.5
266 reviews
5 stars
177
4 stars
54
3 stars
27
2 stars
5
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Availability

Many reviews highlighted that the store had the necessary parts in stock, allowing for quick service and resolution of issues.

Installation Services

Several customers appreciated the free installation services provided for batteries and wipers, enhancing their overall experience.

Mixed Experiences

While most feedback was positive, some customers reported issues with incorrect parts being provided, indicating a need for improvement in order accuracy.

Store Environment

The store was noted for being clean and having a convenient location, contributing to a pleasant shopping experience.
  • EK
    Edith Koreckis
    Nov 5, 2025
    5.0
    Thank you for replacing our battery today. Great service.
  • TT
    Tracy Tavalsky
    Sep 22, 2025
    5.0
    Best experience I’ve ever had at an auto parts store! The manager and employees went out of their way to help in every way! They helped me get out of a tough situation with my vehicle! Thanks guys! Awesome job!!
  • JJ
    Jo Johnson
    Sep 4, 2025
    3.0
    I called ahead to make sure they had the 12 volt starter battery for my Prius (not the hybrid battery). The gentleman I spoke with said that yes, they did have it and would install it as long as it was easy to get to (which it is). When I got there, I spoke with two different people who told me that they did NOT have it in stock but could have it by the next day. That did not help me because I live an hour away from their store. Even if they got the battery, they said they would NOT install it because they aren't allowed to touch a car with a hybrid battery. This was frustrating because the 12-volt was not holding a charge and I had no guarantee that I could make it to another parts store.
  • TB
    Todd Bowers
    Sep 3, 2025
    5.0
    The gentlemen that helped me was very helpful and knowledgeable ordered parts that I wasn't sure if I even needed or not just so they would be there if I did need them!
  • JT
    Just Your Average Ford Tech
    Aug 4, 2025
    5.0
    Me and my mother live in georgia and we got stranded with a dead battery. We got a jump start and headed to this store and they had the right battery and the right tools right then and there! I will forever be grateful for the wonderful team at this location!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Franklin, NC?

AutoZone Auto Parts in Franklin, NC is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Franklin, NC?

It is located at 1036 Georgia Rd, Franklin, NC 28734, USA.