Advance Auto Parts

4.0
159 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 249 Franklin Plz in Franklin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
249 Franklin Plz, Franklin, NC
28734, United States

Hours

Reviews

4.0
159 reviews
5 stars
87
4 stars
32
3 stars
16
2 stars
7
1 star
17
  • NN
    NM Ayers (Nikki)
    Oct 18, 2025
    5.0
    Talk about customer service! The young man and a super sweet lady that were working there today (I didn't get their names), were super welcoming, so very helpful, and did all they could to help me with my flat tire! The young man came out and plugged it for me, as well as told me where I could go to have it patched as well how much it should cost so I don't get ripped off! They don't know how much their kindness meant to me! They turned a stressful situation, into one that wasn't stressful but relaxed and calmed me right down! I'm so glad I made it from the highway to this store! The stars really aligned for me today for sure! Thank you both! You are an example of what the world has been missing and what the world should be again!
  • KR
    Kanidler Rodd
    Aug 30, 2025
    1.0
    If it was an option I wouldn't even leave a star but its not apparently. But on Friday august 29th I went it for a set of points and a coil for a 4 cyl, gas motor. Walking in to the store i noticed a young man in street clothes, smoking outside proped up against the front window. I entered the store and finally found someone in the back whom seemed to be more interested is straighting up the far back hidden shelves that he was assisting me cause he said ( ill be up there in a min!) So I began walking back to the front and that's when the young man outside smoking walked in ever so slowly and told the gentleman that was now making his way to the front from the back of the store ,( I got him) I told him what I was after and after searching in silence for 5 min said we ain't got it? What????? u dont have a 4 cylinder coil or points? Really? He said yes we can't get it. I said really as he replied let me ck with the guy who is still hidden in the back. He was quick to return with the other guy kinda in tow. And they both said nope can't get it then directed me to the small engine section where he said see were out they usually hang right here? I told the one in the back its not really a small engine? I mean its a 4 cylinder and his reply was..( ohh well I dont know anything about that so I can't help you out) !! Advanced auto are u serious? Neither was interested in helping me in any way cause I am pretty sure the only points they know anything about are playing pickle ball. Get some knowledgeable help that wants to help not boys that dont know how ti put a model car together.
  • RR
    Ronald
    Aug 23, 2025
    5.0
    Very knowledgeable
  • DJ
    Dierdra Johnson
    Jul 8, 2025
    2.0
    Hair in food.meat overcooked
  • PA
    Peggy Arney
    Jun 16, 2025
    5.0
    Staff is very helpful and friendly. The store is clean and organized well.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*