Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Forest City, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest City location today.
Location
Hours
Reviews
3.9
307 reviews
5 stars
179
4 stars
40
3 stars
12
2 stars
15
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted rude interactions and poor service experiences.
Vehicle Availability
Numerous customers reported issues with vehicle availability, including overbooking and receiving different cars than reserved, leading to dissatisfaction.
Cleanliness and Condition
Several reviews mentioned that vehicles were not clean upon pickup, with reports of dirty interiors and low fuel levels.
Reservation Issues
Many customers experienced problems with their reservations, including last-minute cancellations and discrepancies between online bookings and actual availability.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, highlighting efficient service and helpful staff during their rentals.
- JGJohn Geraghty3 days ago5.0practically live here
- KNK NelsonJan 6, 20265.0This is the BEST Enterprise location! Their staff is always so helpful and are always so accommodating!
- CNcarol nothsteinJan 5, 20265.0The Forest City office is small but has great service. Staff is always friendly and efficient. I reserved the car online for a reasonable cost. I needed to pick up a car at 8am. It was ready and only took minutes to complete the transaction. There was only 1 staff member at that time but he was very patient and had me on my way on time. I returned the car one week later at night and just dropped the key in the office drop box. I was called the next morning to confirm the return of the car and confirmed the good service and no problems with the car. I'll be using this office for my next rental.
- TTTimDec 27, 20255.0Excellent staff and cars
- LKLynn KeeneDec 2, 20255.0Excellent customer service!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Forest City, NC?
Enterprise Rent-A-Car in Forest City offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
What are the operating hours for Enterprise Rent-A-Car in Forest City?
The location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Forest City?
You can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/nc/forest-city-536a.html or by calling +1 828-286-1801.
Does Enterprise Rent-A-Car in Forest City offer any discounts?
Yes, they offer discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Forest City?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Is Enterprise Rent-A-Car in Forest City woman-owned?
Yes, this location is owned by a woman.
Are there any nearby places to grab a snack or dessert near Enterprise Rent-A-Car in Forest City?
Yes, sweetFrog Premium Frozen Yogurt and AniMates Hideout, which offers bubble tea, ice cream, and smoothies, are both nearby spots you can enjoy before or after renting a car.
Where can I find local coffee shops near Enterprise Rent-A-Car in Forest City?
Village Coffee is close by, perfect for grabbing a coffee before heading out on your rental vehicle.
What services are available nearby if I need automotive repairs while renting from Enterprise in Forest City?
Weast Transmission, an automotive repair and parts service, is located nearby to assist you with any auto issues during your rental period.
Which nearby businesses in Forest City can provide relaxation or wellness services after your visit to Enterprise Rent-A-Car?
You can visit Purluxe Nail Lounge, Lifestyle Wellness and Spa, or Place of Peace Massage & Bodywork for beauty, wellness, and massage services in close proximity.