Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Forest City, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest City location today.
Location
Hours
Reviews
3.8
301 reviews
5 stars
173
4 stars
39
3 stars
12
2 stars
15
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and poor service experiences.
Vehicle Availability
Many customers expressed frustration with the lack of available vehicles, often being told their reservations were not honored or that no cars were available despite prior confirmations.
Cleanliness and Condition
Several reviews highlighted issues with the cleanliness of the vehicles, including dirty interiors and empty gas tanks upon pickup.
Reservation Issues
Numerous customers reported problems with the reservation system, including being charged more than expected and receiving vehicles that did not match their bookings.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences, particularly with specific staff members who provided excellent service and support.
- BDBella “RT” Doodle5 days ago5.0Jared went above and beyond for my reservation and requirements. 10/10 will come back for any and all car rentals! Thanks for everything. That Wagoneer was a very comfortable ride.
- KWKatrina Woods5 days ago5.0The customer service was extremely helpful Would definitely recommend
- CIchelle idealNov 4, 20251.0The worst customer service experience I have ever had
- DCDustin CrandallOct 31, 20251.0Their system lets them overbook and they call 3 hours before your pick up time to say sorry there’s no cars
- BMBillie MckinneyOct 21, 20255.0Enterprise makes car rental simple. My personal vehicle broke down recently, and took longer than expected to be repaired and Enterprise worked with me on renewing my rental without any hassle. I will choose them anytime I need a rental!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Forest City, NC?
Enterprise Rent-A-Car in Forest City offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
What are the operating hours for Enterprise Rent-A-Car in Forest City?
The location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Forest City?
You can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/nc/forest-city-536a.html or by calling +1 828-286-1801.
Does Enterprise Rent-A-Car in Forest City offer any discounts?
Yes, they offer discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Forest City?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Is Enterprise Rent-A-Car in Forest City woman-owned?
Yes, this location is owned by a woman.
Are there any nearby places to grab a snack or dessert near Enterprise Rent-A-Car in Forest City?
Yes, sweetFrog Premium Frozen Yogurt and AniMates Hideout, which offers bubble tea, ice cream, and smoothies, are both nearby spots you can enjoy before or after renting a car.
Where can I find local coffee shops near Enterprise Rent-A-Car in Forest City?
Village Coffee is close by, perfect for grabbing a coffee before heading out on your rental vehicle.
What services are available nearby if I need automotive repairs while renting from Enterprise in Forest City?
Weast Transmission, an automotive repair and parts service, is located nearby to assist you with any auto issues during your rental period.
Which nearby businesses in Forest City can provide relaxation or wellness services after your visit to Enterprise Rent-A-Car?
You can visit Purluxe Nail Lounge, Lifestyle Wellness and Spa, or Place of Peace Massage & Bodywork for beauty, wellness, and massage services in close proximity.