AutoZone Auto Parts

4.3
233 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Commercial Dr. in Forest City, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Forest City, NC or call us at (828) 248-1294.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
132 Commercial Dr Ste 130, Forest City, NC
28043, United States

Hours

Reviews

4.3
233 reviews
5 stars
142
4 stars
53
3 stars
18
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with rudeness and lack of assistance.

Product Availability

Customers noted that the store usually has the parts they need in stock, but there were complaints about incorrect parts being provided and issues with ordering.

Store Management

Several reviews highlighted concerns about management and staff treatment, with some customers expressing dissatisfaction with how issues were handled.

Overall Experience

While many customers had positive experiences and expressed loyalty to the store, there were significant complaints regarding service quality and staff knowledge.
  • RR
    robert roper
    Dec 23, 2025
    5.0
    Nice staff friendly.
  • JJ
    Jalen
    Nov 20, 2025
    2.0
    Told the guy what I’m there for. I don’t work there and your supposed to know era i need based off me telling you my DRL are out. Talking about brand and low beams… I’m no an expert i don’t know! And told me the wrong light now i have no lights for my car and yall are closed.. its ok though ill go back to Charlotte and the autozone there will be more helpful. And actually have a happy attitude on helping someone. Thanks….
  • BM
    Brian Moran
    Oct 28, 2025
    5.0
    Like Willie Nelson, on the road again.
  • BC
    Brittney Cogdell
    Oct 14, 2025
    5.0
    Charles is the best! I came in to buy a jump starter box for my car because it was literally dead in the parking lot at mighty dollar & I mentioned that to him & he offered to jump my car off. & offered to sell me a battery. Needless to say I will be back later today to buy a battery lol thanks Charles! You’re awesome!!! & so caring!
  • ST
    Sequoia TracyStone
    Sep 22, 2025
    5.0
    I just stopped by because my battery light came on and Justice helped me swap out my battery and windshield wipers that I needed. I had a headlight out and he and his coworker were able to get me the correct light to replace it with. Both were friendly and very helpful! Thank you!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Forest City, NC?

AutoZone Auto Parts is open Monday to Thursday from 8:00 AM to 8:00 PM, Friday and Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone offers both in-store pickup and same day delivery services for your convenience.