Business Details
About
Auto Repair Shop
Eurotechnik of Fletcher, formerly known as International Auto Works, stands as your premier destination for comprehensive preventive maintenance and auto repair services for European vehicles in the Fletcher, NC 28732 area. We are proud to owned an operated by Joe Crowell, who developed a passion for cars early on through auto racing and has owned our location in Hendersonville for almost 15 years! Our expertise spans across a spectrum of automotive needs with a focus on scheduled maintenance, mechanical repairs, diagnostics, electrical repairs, tires and alignments. We service a variety of brands including BMW, Mercedes, Audi, VW, Porsche, Land Rover, Jaguar, and Volvo. We proudly stand behind our work with a 5 Year/50,000 Mile Warranty
Location
Hours
Reviews
4.7
284 reviews
5 stars
255
4 stars
12
3 stars2
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff who provided excellent communication throughout the service process.
Honesty and Transparency
Many reviews highlighted the honesty and transparency of the business, with customers appreciating that they were not pressured into unnecessary repairs.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers reporting satisfaction with the work done on their vehicles.
Timeliness
Several customers noted the quick turnaround times for service and repairs, often mentioning that their vehicles were ready sooner than expected.
Trustworthiness
Customers expressed a strong sense of trust in the business, often stating they felt comfortable returning for future services and recommending it to others.
- DHdoc hensley4 days ago5.0Always very helpful, professional, knowledgable, you become a part of the family they always take good care of at a fair charge ! Everyone from front desk to car cleanup are excellent ! A mercedes dealership will never see me again !
- DDDonnaNov 12, 20255.01st time here! But not the last, very helpful and informative! Did a thorough check on my car! Will recommend to my Mercedes friends! Thank you
- MMmikenhfoamSep 25, 20251.0I called up and asked what the hourly rate was for diagnosis I was told it was a flat $200 fee to do diagnosis I agreed and dropped my car off got a call 3 and 1/2 hours after I dropped it off I got a phone call telling me that the tech has been working on it and has no diagnosis in the next level of diagnosis is $600 tripling the original cost given to do the diagnosis so while they don't have a hourly rate they want to up the charges that they agreed upon after you have the car basically it's a bait switch I said what happens if they diagnosed it 15 minutes it's a flat $200 fee this is not actually the case it will call you and tell you the next level is $395 bringing the total to $600 with taxes I would not do business with them ever again they're deceptive right off the gate rather than having them go our hourly rate is X and will diagnose the problem and then tell you what the repair bill is going to be most diagnosis work is relatively quick with computers this day and age and usually gives you one or two items that are the problem and how to fix them so they're making $200 for maybe a half an hour's worth of work typically this is why auto mechanics get bad raps because of deceptive practices like this I pay 200 and got nothing further for information On the problem with my car
- EMElly MayAug 25, 20255.0We had several 60k mile service tasks on our Mercedes SUV that we wanted to have completed in one day because we live over an hour away, and it's not convenient to make 2 trips. Eurotechnik had some good comments on a neighborhood Facebook page, so we gave them a try since the warranty with Mercedes is up. They told me they have a mechanic with 20 years of experience with Mercedes dealerships, so we felt comfortable that he knows what he's doing. (The dealership sometimes charges 3 times what other mechanics charge, so we wanted to cut the cord with them.) They gave us a reasonable estimate on each of the items and scheduled a day that wasn't too far into the future. We needed 2 new tires as well, and we added that on and an alignment. While we waited, they gave us a loaner car to use for errands. It was a great experience. Ty and Chelsea have great customer service skills and kept me informed along the way. Although it's a long drive, we plan to continue using Eurotechnik to take care of our car.
- SAStephen AndersonAug 19, 20255.0Took my Porsche Cayenne in to get the HVAC fan motor replaced. They did a great job diagnosing the problem and replacing the fan in a expeditious manner.
Frequently Asked Questions About Eurotechnik
What types of vehicles does Eurotechnik specialize in servicing?
Eurotechnik specializes in comprehensive preventive maintenance and auto repair services for European vehicles including BMW, Mercedes, Audi, VW, Porsche, Land Rover, Jaguar, and Volvo.
What services does Eurotechnik offer?
Eurotechnik offers scheduled maintenance, mechanical repairs, diagnostics, electrical repairs, tire services, and alignments.
What are Eurotechnik's business hours?
Eurotechnik is open Monday to Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Does Eurotechnik offer any warranty on their automotive work?
Yes, Eurotechnik stands behind their work with a 5 Year/50,000 Mile Warranty.
Where is Eurotechnik located?
Eurotechnik is located at 124 Underwood Road, Fletcher, NC 28732, USA.
How can I schedule a service appointment at Eurotechnik?
You can schedule a service appointment through their online reservation system at https://eurotechnikauto.com/schedule/.
What is Eurotechnik's contact phone number?
You can contact Eurotechnik by phone at +1 828-687-8078.
Are there hotels near Eurotechnik for customers traveling to Fletcher?
Yes, nearby hotels include Wingate by Wyndham Asheville Airport, Fairfield Inn & Suites by Marriott Asheville Airport/Fletcher, Super 8, and Wingate by Wyndham Fletcher, which are convenient for visiting customers.
Is there a place near Eurotechnik where I can relax and have a drink after my appointment?
Yes, Blue Ghost Brewing Company, a brewery and beer bar, is located near Eurotechnik for customers who want to enjoy a drink nearby.
Are there any other auto repair shops near Eurotechnik for additional services or comparisons?
Nearby auto repair shops include International Autoworks and Eurospec, providing additional options for automotive services in Fletcher.