Business Details
About
Honda Dealer
Apple Tree Honda has been a trusted local auto dealer for over 50 years, serving the Asheville and Fletcher communities with care and respect. We go above and beyond for our customers, so they find the family-friendly SUV, AWD vehicle or commuter car they need. We also carry an impressive selection of affordable used cars for sale in NC. Ask about exclusive benefits like the Apple Tree Advantage, 24/7 kiosk service for pick-up and drop-off, as well as express service for convenient auto maintenance. Come see how our award-winning customer service can make your sales or service experience unforgettable!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,539 reviews
5 stars
1,013
4 stars
107
3 stars
59
2 stars
60
1 star
300
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team for their professionalism, knowledge, and low-pressure approach, highlighting specific sales associates like Tony, Ryan, and Megan.
Customer Service
While many reviews commended the friendly and helpful nature of the staff, several customers reported negative experiences with service department communication and responsiveness.
Service Delays
Multiple customers expressed frustration with long wait times for service appointments, with some reporting waits of several hours for routine services.
Mixed Repair Experiences
Feedback on repair services was mixed, with some customers appreciating the thoroughness and care, while others reported dissatisfaction with high costs and unresolved issues.
Overall Satisfaction
Overall, many customers expressed satisfaction with their vehicle purchases, but there were significant concerns regarding service department experiences and communication.
- MRMark RoycroftNov 8, 20255.0Had a great experience buying our 26 Passport from Apple Tree. Our sales associate, Ryan Martin, was fabulous. Amazing product knowledge, patient with all our questions, and helped us spec out exactly what we wanted. Made the process pretty easy. Really happy with the new Passport and will seek out Ryan the next time we are in the market for a vehicle.
- MPMatt PelzNov 5, 20255.0Megan Hulse and Tiffany Davis were easy to work with and very professional. No problems, and we left happy.
- LCLinda CampbellOct 30, 20252.0EDIT: The dealership responded and asked me to reach out to Richard Luo. I’ve attempted to reach him however he’s never in and his voicemail is full😩. I leased a hybrid civic in June. My salesperson and the finance manager were excellent. The transaction was easy and seamless. Overall I like the civic. Smooth ride, great gas mileage. BUT the Apple CarPlay is unnerving. It’s hit or miss if it will connect. It disconnects. The screen goes blank. I called my salesperson and she directed me to service. I’ve left messages with service, but no return calls. I also own a Jeep with CarPlay and I’ve never had an issue with it. So, if you enjoy music, maps and phone calls in your phone…don’t purchase or lease! Starts and end my day in a rotten mood.
- BBBeryl BradleyOct 26, 20255.0Peter Dean in used cars did an excellent job getting my husband into a new to him truck. He was professional, thorough, knowledgeable and very pleasant-no pressure. We would highly recommend him if you’re looking for a pre owned car.
- AFAngela FisherOct 25, 20255.0Had a great Experience at AppleTree Honda in Asheville Nc. Tony was amazing, along with all the others involved in getting me into a new car. Tony was not pushy he was very helpful in finding me an AWD SUV in my price range. He kept in touch but wasn’t like most car salesman where they aggravate you all the time. He was not about just “Let me sale you a car” he was honest and told me all my options he really cared about what I needed and where I needed to stay in payment wise. He was always positive. He has his own personal touch. Go to AppleTree and see Tony to buy your new car. Or used. He will do you right.
Frequently Asked Questions About Apple Tree Honda
What types of vehicles does Apple Tree Honda offer?
Apple Tree Honda offers family-friendly SUVs, AWD vehicles, commuter cars, and an impressive selection of affordable used cars in North Carolina.
What are the operating hours of Apple Tree Honda?
Apple Tree Honda is open Monday through Friday from 8:30 AM to 8:00 PM, and on Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
Does Apple Tree Honda provide vehicle maintenance and repair services?
Yes, Apple Tree Honda offers service and repair including express service, oil changes, and onsite services to make auto maintenance convenient.
Are there any special benefits or services for customers at Apple Tree Honda?
Customers can enjoy exclusive benefits such as the Apple Tree Advantage, 24/7 kiosk service for vehicle pick-up and drop-off, and award-winning customer service.
What payment methods does Apple Tree Honda accept?
Apple Tree Honda accepts credit cards, debit cards, and paychecks as payment methods.
Does Apple Tree Honda offer car wash or rental services?
Yes, Apple Tree Honda provides car wash services and also has car rental options available.
Where is Apple Tree Honda located?
Apple Tree Honda is located at 242 Underwood Rd, Fletcher, North Carolina, 28732, USA.
What nearby hotels can customers stay at when visiting Apple Tree Honda?
Nearby hotels include Budget Motel, Quality Inn, Econo Lodge Airport, Asheville Airport Hotel - Hampton Inn & Suites, Hampton Inns of Asheville, Hampton Inn & Suites Asheville Airport, Quality Inn Asheville Airport, Comfort Inn Asheville Airport, Clarion Inn Asheville Airport, and Super 8.
What dining options are available near Apple Tree Honda?
Customers can enjoy nearby restaurants such as Ruby Tuesday, MrBeast Burger, LongHorn Steakhouse, Blue Agave Mexican Restaurant, McDonald's, Sonic Drive-In, and Mudpuppies Sports and Sushi Bar.
How can the nearby automotive dealers benefit customers looking for cars?
In addition to Apple Tree Honda, customers can visit nearby dealerships such as Apple Tree Automotive Group and Apple Tree Acura for a wider selection of vehicles and automotive services.