Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Fletcher Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in NC and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.2
483 reviews
5 stars
339
4 stars
43
3 stars
16
2 stars
17
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised the friendly and helpful staff, others reported rude behavior and poor handling of reservations.
Reservation Issues
Numerous customers experienced problems with confirmed reservations, including being told there were no cars available upon arrival.
Vehicle Condition
Several reviews noted that while some cars were clean and well-maintained, others had issues such as unpleasant odors and cleanliness concerns.
Efficiency
Many customers appreciated the quick and efficient pick-up and drop-off processes, although some reported long wait times at the counter.
- DMDeneysis MenendezJan 1, 20265.0The best
- RBRich BairDec 30, 20255.0The reps at the Asheville airport were very professional, friendly and helpful.
- DGD GDec 28, 20251.0I made reservations and all was confirmed with Alamo. When I got there and spoke with lady she said that they were out of cars. SMH how can you be out of cars but meanwhile let me make reservervations what a scam and inconvenience. I was left stranded there and had to order Uber for double price of rental car. I've been a corporate customer for many years but will no longer do business with Alamo.
- AFAngelo FrancisquiniDec 12, 20255.0Excellent Counter Customer Service
- SKSkywalker KNov 18, 20251.0I had one of the most pathetic and disgraceful experiences I’ve ever encountered with a rental company, thanks to Alamo at Asheville. I showed up with a confirmed reservation—something a professional company would normally honor—but apparently Alamo operates on a completely different definition of the word reservation. According to them, it seems to mean absolutely nothing. They casually informed me that they had no cars available, as if stranding a paying customer was just part of their daily routine. No apology, no solution, nothing. I had to waste hours scrambling around the airport like an idiot, trying to secure another last-minute vehicle, which of course cost me a lot more money. And the best part? Alamo refused to reimburse a single dollar of the extra expenses they caused. Truly remarkable customer service—if the goal is to make your customers feel disrespected and humiliated. A company that cannot provide the very service it sells is not a business; it’s a joke. And Alamo at Asheville has proven itself to be a complete embarrassment in the rental industry. I will never rent from them again, and I strongly advise others to avoid this company unless they enjoy being lied to, stranded, and forced to pay extra because of someone else’s incompetence.
Frequently Asked Questions About Alamo Rent A Car
Where is Alamo Rent A Car located?
Alamo Rent A Car is located at 61 Terminal Dr, Ste 21, Fletcher, NC, 28732, US.
What are the operating hours of Alamo Rent A Car?
Alamo Rent A Car is open daily from 7:00 AM to 11:59 PM.
What types of car rental services does Alamo offer?
Alamo offers car rental services including economy car rental, vacation car rental, airport pick up, and rental cars.
How can I book a rental car with Alamo Rent A Car?
You can book a rental car online at Alamo's website or reservation URL provided.
Which payment methods are accepted at Alamo Rent A Car?
Alamo accepts Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Alamo Rent A Car offer any discounts?
Yes, Alamo offers last minute specials and discounts for active military members.
What languages are spoken at Alamo Rent A Car?
English is spoken at Alamo Rent A Car.
What nearby dining options are available near Alamo Rent A Car?
Nearby dining options include Cinnabon for bakery and desserts, Auntie Anne's Asheville Regional Airport for fast food, and Blue Ridge Tavern for American pub fare.
Are there other car rental agencies close to Alamo Rent A Car?
Yes, other nearby car rental agencies include Dollar Car Rental, Budget Rent A Car, Thrifty Car Rental, Avis Car Rental, Enterprise Rent-A-Car, National Car Rental, and Hertz.
What nearby places can help with travel when using Alamo Rent A Car?
Nearby travel-related places include Asheville Airport (AVL Airport), American Airlines Inc, Delta Sky Priority Check In, Allegiant airline services, and WFS-Asheville airport facilities.