Advance Auto Parts

4.3
255 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3268 Hendersonville Rd in Fletcher offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3268 Hendersonville Rd, Fletcher, NC
28732, United States

Hours

Reviews

4.3
255 reviews
5 stars
169
4 stars
40
3 stars
25
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently found the parts they needed in stock, and the staff was noted for their ability to quickly source items from other locations if necessary.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of poor customer interactions and unhelpful staff, indicating inconsistency in service quality.

Store Environment

The store was generally described as clean and organized, contributing positively to the shopping experience.
  • LM
    Laura McElyea
    Dec 10, 2025
    5.0
    Had the battery I needed in stock and installed in on the stop. Entire process was fast and easy.
  • EE
    Explore More Just By Living Moment 2 Moment (EMJBLM2M)
    Dec 6, 2025
    5.0
    12/05/2025 Came in about 6:40 pm tonight noticed 2 guys. One was young, but by god smart. He was trying to get me to buy the setup version and guess what he was right. I bet my car reset all the info on it. I did read in the manual earlier that jump starting your is not recommended because of the luxury components. Anyways. I’m stupid. But he was trying to save me by getting the other reversion to save my car. Kudos to him. He should go to school or get a career in electrical engineering or something of that sort! Way to go! Thank you kindly.
  • LL
    Lynette
    Nov 26, 2025
    5.0
    I had the most excellent experience today with your female employee. I was in a panic because of major car problems. She diagnosed the situation and her calm demeanor plus professionalism made such a difference. She took her time to explain the situation and showed me what to do and what to purchase. She’s very knowledgeable but most importantly she saw how stressed I was and was very kind to me on a day of which I needed that the most. She is an excellent employee for you on all levels thank you so much sweet girl for turning my day around right here at Thanksgiving!
  • EN
    Emma Nelson
    Nov 21, 2025
    5.0
    My check engine light came on and I needed a part replaced while on a road trip and 3 hours from home. Andrew and Colton were so helpful and got me exactly what I needed. They were knowledgeable and had amazing customer service. Thanks guys!
  • DS
    Debbie Smerkol
    Nov 5, 2025
    5.0
    The salesman hooked my car to the code reader and gave me the info on the problem my car was having.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*