Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3268 Hendersonville Rd in Fletcher offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
251 reviews
5 stars
165
4 stars
40
3 stars
25
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported negative experiences with rudeness and lack of assistance.
Product Availability
Customers frequently noted that the store usually has the parts they need, but there were instances of stock issues leading to wasted trips.
Store Environment
The store is generally described as clean and organized, but some customers felt uncomfortable due to political displays and negative vibes.
Employee Knowledge
While some employees were recognized for their expertise and helpfulness, others were criticized for being unhelpful or lacking knowledge.
Overall Experience
Many customers expressed appreciation for the service provided, especially in urgent situations, but there were significant complaints about inconsistent service quality.
- ENEmma Nelson2 days ago5.0My check engine light came on and I needed a part replaced while on a road trip and 3 hours from home. Andrew and Colton were so helpful and got me exactly what I needed. They were knowledgeable and had amazing customer service. Thanks guys!
- DSDebbie SmerkolNov 5, 20255.0The salesman hooked my car to the code reader and gave me the info on the problem my car was having.
- TCTony COct 27, 20251.0Wasn't greeted, never offered service while I tried to find windshield wipers that would fit my vehicle. Never spoke to me, super negative vibe inside the store. I left without any help.
- JTJessica TaylorMar 31, 20194.0I was greeted as I walked in the door. The guys were very helpful and made my trip here quick and painless.
- SOSonny OliverJul 17, 20184.0Usual Advance store. Clean and organized. However, the part I requested a price on was substantially higher than competitors. Sorry to have to say this, because Advance is usually a better buy than others.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Fletcher?
Advance Auto Parts is located at 3268 Hendersonville Rd, Fletcher, NC 28732.
What are the store hours for Advance Auto Parts in Fletcher?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, Advance Auto Parts offers free battery installation with purchase, subject to exclusions.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, the store recycles used motor oil for free, subject to exclusions.
Does Advance Auto Parts provide engine code scanning services?
Yes, team members will scan your engine codes for free, with some exclusions.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Advance Auto Parts wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking, and offers curbside pickup.
Are there any nearby places where I can get a coffee before or after shopping at Advance Auto Parts?
Yes, nearby coffee shops include All is Well Cafe, The Coffee Garage, The Garage on 25, and Birdy & Bark where you can enjoy drinks before or after your visit.
Where can I find pet services near Advance Auto Parts?
Happy Tails Country Club and White Oak Veterinary Hospital are nearby for pet boarding and veterinary services respectively.
What nearby financial services are available near Advance Auto Parts?
Mountain Credit Union and LibertyX Bitcoin ATM are close by for your banking and currency exchange needs.