Enterprise Rent-A-Car

Reviews

• KT

  keila torres

  Apr 2, 2026
  1.0
  I had a very disappointing experience with Enterprise Rent-A-Car at the Fayetteville, NC location (1998 Skibo Rd). I made this reservation on March 10th, well in advance, and even adjusted my pickup time to 5:30 PM through the app. However, when I arrived, there were no vehicles available. The employee who assisted me, Imani Whitaker, Assistant Branch Manager, offered no solutions — no nearby locations, no transfer, no upgrade or downgrade, and no rescheduling option. The voicemail left by the office never mentioned a lack of vehicles; it only confirmed the pickup time and the $300 deposit. As a loyal customer for over 5 years, this was extremely disappointing. The interaction felt dismissive and unhelpful, and I felt uncomfortable as a Spanish speaker. I had to resolve the situation on my own by finding another location.
• VS

  vanessa seegars

  Mar 17, 2026
  5.0
  Always Very professional and accommodating to my requests.
• WT

  wanda taylor

  Mar 16, 2026
  1.0
  The car was too small.It smelt like Marijuana. They said I needed to pay a $50 deposit. They added and took back so much money I'm not sure if I even got my $50 back and I only authorized them to take the $50 out. There must be alot of incompetence going on in this particular site. Ive used other sites in Fayetteville but did not have these issues. Maybe they were trying to get over on Carmax but I feel I was the one that got, got. Carmax scheduled the rental for me, but I WILL NEVER USE THEM AGAIN!
• PA

  Pamela Avalos

  Feb 18, 2026
  5.0
  Awesome service! Clean and updated vehicle! 🙏❤️
• DM

  Darla Masters

  Feb 17, 2026
  5.0
  The Best from start to return!!

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