Safelite AutoGlass

4.1
790 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Fayetteville area, turn to Safelite AutoGlass . Those in central Fayetteville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3730 Ramsey St, Safelite AutoGlass Fayetteville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
3730 Ramsey St, Fayetteville, NC
28311, United States

Hours

Reviews

4.1
790 reviews
5 stars
567
4 stars
51
3 stars
21
2 stars
20
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their attention to detail and communication throughout the service.

Quality of Work

Overall, the quality of the windshield replacements and repairs received positive feedback, with several customers noting excellent craftsmanship and thoroughness.

Timeliness

Customers frequently mentioned the quick turnaround for service, with many stating that their repairs were completed faster than expected.

Communication

While most reviews highlighted good communication, some customers expressed frustration with automated phone systems and scheduling issues.

Mixed Experiences

A few customers reported negative experiences, including issues with the quality of parts used and service delays, indicating inconsistency in service.
  • AM
    Anthony Montano
    4 days ago
    4.0
    I had my windshield replaced twice in two months due to rocks in the road. Both times a tech came to my house to replace them. Both times the techs were polite. However, after the first replacement the fluid hose wasn’t reconnected. I had to figure out how to access the hose and reassemble it. The second time, the windshield wipers weren’t reset and would go down instead of up. This time I took it back to the shop and they reset the wipers.
  • PE
    Pam Ella
    Jan 4, 2026
    5.0
    The office staff were very professional and the services completed to my windshield were done well. They processed my billing through the insurance too! In addition to fixing the rock chip on my windshield, they did a treatment to repel the rain which I paid out-of-pocket. It was nice to have somebody else applying the product in a clean dry area as opposed to me on the driveway, trying to apply it before it rains again.
  • EL
    Ebony Ladson3e
    Dec 25, 2025
    5.0
    The workers here are so professional and quick. I dropped my car off on a Friday afternoon it was done Saturday morning and my price was awesome because I got it in before the end of the year. Herschel is a blessing from above he contacted me, got my price down, and saved me money!! Thank you so much and I will definitely come back to you all, 100%!
  • DS
    Damian Silman
    Dec 14, 2025
    1.0
    Service ain’t what it used to be had my rear window replaced on my 2014 ram 3500 cause it was leaking so they replaced the window, the rear window isn’t seated flush on the upper passenger side corner. Took it back they claim it is sealed properly. They also left glass shards everywhere inside my truck cab and all seats unbolted down properly. Went in to speak to manager to show him they claim window doesn’t leak. And said if I wanted my truck detailed they don’t do that there I said I had no glass inside my cab before I brought it to you not much to ask for it to be cleaned out when I pick it up if yall break the old window to get it out.. I have since put new cab vents in my truck and resealed my 3rd brake like twice since it came to them my back window is leaking badly still and it is on the upper driver side as my headliner is soaked. Would be fantastic if the regional manager would reach out to get this rectified. I had to take time off work both times to drop off my truck this time for them to fix it someone should come to me to fix it. Or something for $850 I should have absolutely no leaks at all. And now my carpet is still wet inside my truck under my rear seats. That should also have to be cleaned too.
  • BW
    Benjamin Waterbury
    Dec 13, 2025
    5.0
    ​I was especially impressed with the gentleman who handled my windshield replacement. The craftsmanship on the installation was perfect, showing real attention to detail and professionalism. The work exceeded all my expectations. ​What truly stood out was the remarkable customer service. The fact that the technician took the initiative to vacuum the interior of my car is a testament to the team’s commitment to going above and beyond. That small, extra step made a huge difference and elevated the entire experience from good to outstanding. ​Thank you again for making this such a positive and seamless process. Please extend my sincere thanks and appreciation to the entire crew, especially the gentleman who performed the windshield repair. We will definitely recommend your services to friends and family. Keep up the phenomenal work!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Fayetteville offer?

Safelite AutoGlass offers auto glass repair and replacement services, including windshield chip and crack repairs, glass installation for cars, trucks, and vans, power window repairs, and windshield wiper replacements.

Where is Safelite AutoGlass located in Fayetteville?

Safelite AutoGlass is located at 3730 Ramsey St, Fayetteville, NC 28311, United States.