Jiffy Lube

4.5
772 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FAYETTEVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3601 Ramsey St, Fayetteville, NC
28311, United States

Hours

Reviews

4.5
772 reviews
5 stars
612
4 stars
61
3 stars
24
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often mentioning being in and out within 20-30 minutes.

Customer Service

The staff received high marks for being friendly, professional, and knowledgeable, contributing to a positive customer experience.

Overall Satisfaction

Many reviews highlighted excellent service quality and satisfaction, with customers expressing a strong likelihood of returning.

Efficiency

Customers noted the efficiency of the service, with many mentioning thorough inspections and oil changes completed promptly.

Areas for Improvement

A few customers reported issues with wait times and service quality, particularly regarding specific inspections and sales tactics.
  • DS
    Della Steele
    1 day ago
    5.0
    Everyone at this Jiffy Lube is great. They know what they are doing. Very polite and friendly and Professional.
  • BS
    Benny Smith
    3 days ago
    1.0
    Tire tread measurements taken on the outer edge instead of the center to push new tire sales. Head light brightness made based on judgment not a measuring device to push headlight restoration process. State inspectors need retraining. Suggested repairs should be backed up with measurements proving cause of inspection failure. Management not stepping in to address the situation.
  • AL
    Anne Lee
    Jan 3, 2026
    5.0
    I had a great experience here for my car inspection. The service was fast, efficient, and everyone was genuinely kind. It’s nice to find a place that values both your time and good customer service. Highly recommend!
  • AB
    Anthony Brooks
    Dec 27, 2025
    5.0
    I received my vehicle inspection at that location as I always do. Everyone was courteous and friendly.
  • NY
    Nicholle Young
    Dec 27, 2025
    5.0
    I really enjoyed the service provided by the staff of this location. They helped me with an oil change and informed me of other important car maintenance services that were optional. I got them as it was important. It was also affordable as well with a coupon. I will keep this one in mind for future car needs.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service