Jiffy Lube

4.5
621 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FAYETTEVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
300 N McPherson Church Rd, Fayetteville, NC
28303, United States

Hours

Reviews

4.5
621 reviews
5 stars
507
4 stars
43
3 stars
18
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Service Speed

Numerous reviews noted quick service times for inspections and oil changes, with many customers being in and out in under an hour.

Inconsistency

Some customers reported negative experiences with specific employees, citing rudeness and poor communication, which affected their overall satisfaction.

Value for Money

Customers appreciated the reasonable pricing and the absence of pressure to purchase additional services.
  • RJ
    Regina Johnson
    2 days ago
    5.0
    The inspection was conducted promptly, and the staff demonstrated a high level of professionalism.
  • CB
    Cam Bittick
    Jan 4, 2026
    1.0
    Lazy worker's with poor customer service skills.
  • CJ
    Christina Jimenez
    Dec 17, 2025
    5.0
    Quick, easy and a great price. Great customer service!!!!
  • VF
    Vicki Ferguson
    Dec 17, 2025
    2.0
    Pulled in at 8:30am this morning to get a inspection. Worker in garage working on car. Sitting in my car waiting for him to come out. Never did.. This is my usual place to get my oil changes. Never had a problem before with this franchise. But whoever this guy was, needs new training or look for something else. I left, he never acknowledged me at all. I will go somewhere else. You lost my business. Smh
  • RG
    Reid Gantt
    Dec 1, 2025
    1.0
    I stopped at McPherson Road Jiffy Lube on 1 December o/a 10:00 to get a state inspection. The service manager said,after talking with the two workers in bay area that it would be 45 minutes to an hour. He said that they were short one worker that day and that they had a brake job underway. My wife and I had time so said we would wait. Several others came in while we were waiting asking for a state inspection and were told 45 min to and hour and then left. As time went on and we were approaching one hour wait time, I noticed that the worker doing oil changes (or state inspection?) began helping the other worker doing the brake job. I asked the manager about when they would get to our job and he replied that he would began when he could get away from that job. We waited a little longer and at 11:10 decided to leave. Understand that with one worker absent things didn't happen as quickly as they might on a normal day, however the manager should had told the worker that had been doing oil changes (or state inspections) to do our state inspection instead of going to help the worker doing the brake job.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service