Need a rental car in Fayetteville, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Raeford Road location today.
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Cal, Irene, and Tyler for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and unexpected charges, leading to customer dissatisfaction.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.
Communication
Customers expressed frustration with communication issues, including long wait times for assistance and lack of clarity regarding policies and charges.
Overall Experience
While many customers had positive experiences and would recommend the location, there were significant complaints about service quality and management responsiveness.
AP
Ashley Peacock-Long
3 days ago
1.0
Branch manager lied about my reservation. And then cancel my contract with my employer car always to find out. I did not qualify for a rental because I need a major credit card and you're not allowed to tap your credit card. Do not recommend for any businesses as well very unprofessional car smell of marijuana. Their employer Antoine is very rude Makes condescending remarks and lied about not having an available SUV. the manager lied about setting me a reservation. After closing my account with my job as I was in. A contracted car the decide to tell me they do have a explorer I can get which is not 3rd row but denied me bc of a note at another location saying I'm paying with debit card? Now mind you my husband had a 3rd row vehicle for 2-3 months on debit. I then go outside and I see this employee making jokes and laughing. I did go to another location as he stayed the office manager "basically said you not getting that vehicle" that was never true. She also said that this employee has been an ongoing issue from customers yet yal keep this unprofessional rude unclean looking employee. If you are a nurse practitioner physician assistance, doctor or military. I would recommend using Hertz or Avis Will not be using in the future plan on seeking further action as I did speak to there regional manager who basically ok this treatment
DN
Diamond Nealey
Nov 14, 2025
5.0
was clean and in great condition, and I never had a single issue with it. The process was super easy, and everyone was friendly and helpful. It does get a bit pricey, but you do get part of your money back as long as you return the vehicle the same way you received it. Overall, a smooth and reliable experience—I would rent from them again.
TP
Transit Study Hall (You Go Plan)
Nov 10, 2025
5.0
I had to use California plates versus North Carolina but the other motorists didn't treat me too shabby. A few motorists would pass me aggressively if I acted like a tourist. The car didn't smell like cigarette smoke which I appreciated. The staff were plentiful and helpful when I rented and returned the vehicle. My conference was only 1.5 hours away. Good trip.
TQ
torie quismundo
Nov 7, 2025
5.0
Thank you CAL!!! we needed a city on automobile after my son was in an accident and drove to the enterprise on Skybo and Cliffdale and ended up at the one on Raeford Road and we’re having a heck of a time trying to get a rental vehicle and Cal saw our struggle we were hung up on from the insurance company USAA a couple of times because they were extremely busyand this man stepped in and helped us and got us fixed up and out of enterprise in 20 minutes and I cannot think him enough someone gives this guy a bonus a big bonus he deserves. He was working so hard.
CT
Country Time Transit
Nov 6, 2025
5.0
The experience was everything after I got the vehicle cleaned and gased up…. I was disappointed at first because I asked for a white SUV and they told me it would be available at 3 but when I got there at 5 they gave me a navy blue SUV…. Overall the people was pleased and the Gala was remarkable.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Fayetteville, NC?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various needs like errands or weekend getaways.
Where is the Enterprise Rent-A-Car located in Fayetteville?
The Fayetteville Enterprise Rent-A-Car is located at 5207 Raeford Rd, Fayetteville, NC 28304.
What are the opening hours for Enterprise Rent-A-Car on weekdays and weekends?
Monday to Friday, Enterprise is open from 8:00 AM to 6:00 PM; Saturday from 8:00 AM to 12:00 PM; and Sunday from 9:00 AM to 1:00 PM.
Does Enterprise Rent-A-Car in Fayetteville offer airport pickup services?
Yes, Enterprise at the Raeford Road location offers airport pickup service to make your rental experience easier.
What payment options are accepted at Enterprise Rent-A-Car in Fayetteville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any special rates or discounts available at Enterprise Rent-A-Car Fayetteville?
They offer great weekend rates and provide discounts for active military members.
How can I reserve a rental car at Enterprise Rent-A-Car Fayetteville?
Reservations can be made online at their website: https://www.enterprise.com/en/car-rental-locations/us/nc/fayetteville-raeford-rd-5333.html.
What nearby automotive services can I find close to Enterprise Rent-A-Car Fayetteville?
Nearby automotive services include Enterprise Car Sales, Enterprise Truck Rental, Neat and Clean Auto and Detail, LaFayette Ford Lincoln, and Neat & Clean Mobile Auto Wash & Detail.
Are there any gyms or sports training centers near Enterprise Rent-A-Car Fayetteville?
Yes, nearby gyms and sports facilities include Diamond Sports Training, RedPoint CrossFit, Triple Play P3rformance, Triangle Rock Club, Carolina Prime Performance, and 360 Elite Sports Training.
What convenience stores and gas stations are near Enterprise Rent-A-Car on Raeford Rd?
Nearby options include BP America, Circle K, and Kangaroo Express, where you can fuel up or pick up essentials before or after your rental.