Enterprise Rent-A-Car

4.2
689 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fayetteville, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Raeford Road location today.

Location

Enterprise Rent-A-Car
5207 Raeford Rd, Fayetteville, NC
28304, United States

Hours

Reviews

4.2
689 reviews
5 stars
479
4 stars
66
3 stars
21
2 stars
26
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted instances of poor service and unprofessional behavior.

Vehicle Condition

Multiple customers reported issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of reserved vehicles and unexpected charges.

Staff Performance

While some employees received high praise for their professionalism and assistance, others were criticized for rudeness and lack of support.
  • JR
    J R
    5 days ago
    5.0
    Anthony on the car sales side is an absolute professional. Highly recommend him if you’re in the market for a vehicle!
  • GG
    gb2000
    Jan 6, 2026
    1.0
    A lot of hassle trying to exchange of state rental with front in noise. Told me to take it to jiffy lube for free, replaced rotors and brakes. Lost an entire day over the holidays there. Can't take this risk again.
  • JA
    james auston
    Jan 1, 2026
    1.0
    I still need the car you guys won’t let me add days through the app I work I can’t keep coming up there like I work there I gotta pay for the car I need to add days but the app keep saying to call enterprise but I have Ben up there a few times the communication there is terrible
  • LS
    LaKeitha Smith
    Dec 25, 2025
    5.0
    The service was professional, friendly, and efficient from start to finish. The staff made the rental process easy, explained everything clearly, and ensured I had a clean, reliable vehicle. Overall, it was a smooth and stress-free experience.
  • GB
    Gerneal Black
    Dec 11, 2025
    2.0
    Rented a Rav4 that had a divot in the floor board on the driver side and was told it was normal wear and tear. It was awkward to rest the heel of my foot around it while driving. The side mirrors and outside of the windows were not properly cleaned, making it hard to see so I had to re-wash the car before I got on the road. The windshield had so much dirt and filth on it, I'm not for sure they even used soap and water to wash the cars. The windshield wipers needed to be replaced as all they did was smear raindrops across the windshield. That was interesting to find out when it started to rain at night. I just turned them off since it was easier to see with them off. Other than that, the Rav4 was fine.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fayetteville, NC?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various needs like errands or weekend getaways.

Where is the Enterprise Rent-A-Car located in Fayetteville?

The Fayetteville Enterprise Rent-A-Car is located at 5207 Raeford Rd, Fayetteville, NC 28304.