Enterprise Rent-A-Car

4.1
364 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fayetteville, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ramsey Street location today.

Location

Enterprise Rent-A-Car
3726 Ramsey St, Fayetteville, NC
28311, United States

Hours

Reviews

4.1
364 reviews
5 stars
239
4 stars
36
3 stars
19
2 stars
9
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting KJ and Anthony for their professionalism and attentiveness.

Vehicle Availability

Numerous reviews expressed frustration over the lack of available vehicles despite confirmed reservations, leading to significant inconveniences for customers.

Cleanliness and Quality

Customers frequently noted that the vehicles were clean, well-maintained, and in good condition, contributing positively to their rental experience.

Mixed Experiences

While many reviews were positive, there were also several negative experiences reported, particularly regarding communication issues and staff attitudes.

Efficiency

Several customers appreciated the quick and efficient rental process, noting minimal wait times for pickup and return.
  • JB
    john bratt
    3 days ago
    5.0
    Great experience smooth and easy, staff was very friendly and well informed
  • MJ
    Matt Junior
    Nov 1, 2025
    5.0
    KJ was awesome in getting me what I needed for a rental. He was patient (even though I was mildly aggressive due to the fact I needed to take my team for a very important meeting out of state). He is an asset to the company!
  • SC
    Stephanie Colvin
    Oct 16, 2025
    5.0
    Once again excellent customer to the Enterprise staff on Ramsey Street. Thank you as always to KJ and Rodney. Today I am adding Ty Vasquez. On November 10, 2025, Ty was providing me with a shuttle ride home as Enterprise provides for their customers. Within seconds we witnessed a SUV hit and run over a male pedestrian on a bicycle. We were less than 10 feet from the collision. I was amazed how Ty secured the Enterprise vehicle, pulled in the middle median lane, turned on his flashers, instructed me not to exit the vehicle, and informed me to dial 911. Ty approached the scene with another gentleman. At his point, the pedestrian was not moving. Suddenly he was attempting to get up. Ty and the other gentleman were instructing him not to move and that help was on the way. Ty Vasquez displayed heroism and humanitarianism on another level. Thank you again Enterprise for your OUTSTANDING staff. Thank you Ty for your courageous efforts and reminding me an old veteran that good people do still exist and will assist strangers at any given moment. Enterprise my phone number is on file. I would like for a Regional Manger to contact me involving this matter. Thank you. Stephanie Colvin Iraqi Disable Army Veteran ................................Three Weeks Ago................................... I have used Enterprise for over thirty years and has never experience an issue with staff or serious vehicle maintenance. Recently I rented a vehicle, my customer service representative was KJ McEachin. KJ has assisted perhaps three times in the past. KJ always provide me with OUTSTANDING customer service. He goes above and beyond with his professionalism, being courtesy, and his award winning demeaner. I will see you soon Enterprise and KJ. Stephanie Colvin Iraqi Disable Army Veteran
  • RQ
    Roberto C Castro Quinones
    Oct 8, 2025
    4.0
    My experience at this Enterprise location was very good overall. Nehemiah provided exceptional service. He was attentive, kind, polite, and full of positive energy. He made the rental process smooth and welcoming, which I greatly appreciated. The car was awesome. Super clean, comfortable, and in great condition. Nehemiah’s professionalism and the quality of the vehicle made this a great rental experience. I would recommend this location and will likely return.
  • MR
    Morganne Robinson
    Oct 7, 2025
    5.0
    I love this location! The employees are amazing. They are so helpful and kind. Great customer service. Thank you Kj for the great experience. They offer clean and reliable vehicles at great prices. Makes my trips start and end so smooth. Thank you.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Fayetteville, NC offer?

Enterprise Rent-A-Car in Fayetteville offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options and airport pickup services.

Where is the Enterprise Rent-A-Car Fayetteville location?

The Enterprise Rent-A-Car Fayetteville location is at 3726 Ramsey St, Fayetteville, NC 28311, USA.