Business Details
About
Car Wash
Part of the Take 5 Car Wash network of washes, Car Wash USA Express in Fayetteville offers quick and convenient express washes to keep your vehicle shining. Both single-wash and unlimited membership options are available for you to wash at your discretion and our complimentary vacuums will keep your interior looking as great as your exterior!
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
656 reviews
5 stars
604
4 stars
20
3 stars
10
2 stars7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting exceptional service from individuals like Caanan and Latoria.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive customer experience.
Service Quality
While many enjoyed the car wash services, some customers reported issues with damage to their vehicles and dissatisfaction with the wash quality.
Equipment Issues
Several reviews mentioned problems with vacuum suction and equipment reliability, indicating a need for maintenance.
Overall Experience
Despite some negative experiences, many customers expressed a strong likelihood of returning and recommending the car wash to others.
- MPMarcus PotterNov 11, 20255.0Great service on Reilly road the young lady short African American ( i forgot her name .y apology) was absolutely amazing, Knowledgeable and helpful. I would recommend this place over all others thank you for making my switching car sticker transition so seamless.
- TFTaylor FisherNov 9, 20251.0This car wash took off the glass on the drivers side mirror of my car. The whole encasing that holds the glass is also knocked loose. When I noticed what had happened during the car wash, I flagged down a worker and explained to him what happened. He was nice enough to go into the car wash itself and find the piece of glass. The staff working there were very friendly, they tried to assist me with fixing my mirror. I appreciate the kind customer service I received but unfortunately I will not return to this car wash. I will be going to touch-less car wash’s from now on.
- KAKamsy AghasiliOct 31, 20255.0Very nice Customer service
- KCKenny CarloneOct 29, 20251.0I got the signature wash (or whatever the highest tier was) on my 24 Tacoma. The side spinning flaps flipped my mirrors glass side out, then yanked the glass out. While it was held up by the wiring, the dryer spun it around before I could grab it and tore up the paint. While I'm sure this isn't common, it was my first wash at this car wash. I filed a claim and was denied. Very disappointed in the outcome and take 5's decision. The workers were kind and friendly though. To add, I don't know why they even do the response below. I called, it's just the standard number. I spoke to someone in customer service who just forwarded the ticket back to claims. Couldn't add anything to the ticket or verbally speak to someone about it... And they didn't even reply back.
- LMLouisa McKinneySep 30, 20255.0Exceptional care and customer service! I had the pleasure of speaking with a young man named Caanan—he was incredibly kind, courteous, and professional. The facilities were spotless, and the free vacuum worked flawlessly, making the whole experience quick and easy. I’ll definitely be coming back! 5 stars definitely!