Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Santa Fe Dr in Fayetteville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fayetteville, NC or call us at (910) 867-6025.
Many customers praised the staff, particularly Storm and Jenny, for their exceptional service, friendliness, and willingness to assist.
Efficiency
Customers frequently noted quick and efficient service, especially regarding battery installations and diagnostics.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge about products and their ability to provide helpful advice.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the service received at this AutoZone location.
JL
James Brown lll
Nov 14, 2025
5.0
Great customer service
AA
Anna
Nov 11, 2025
5.0
Storm was the best!! She changed my battery in the freezing cold. She’s so sweet!
ZW
Zaniyah Williams
Nov 11, 2025
5.0
Such a great experience here. Storm was able to get me and my grandmother some help in no time. Friendly and reliable! 10/10
ES
Eric Salinis
Oct 31, 2025
5.0
Storm at Autozone was amazing, great customer service!!
UM
Uldin Miseray
Oct 2, 2025
5.0
2002 GMC Yukon
Battery
I would like to share my outstanding experience with:
-Miss Nessa
-Miss Storm.
First, I called in looking for pricing on a new battery.
I spoke with Miss Nessa who was not only informative, but incredibly engaging and very sociable.
She read through all of the information and had a a very unique way of gauging the price to performance of said batteries using fast food as metaphor for "bang for your buck."
It caught me off gaurd and instantly made me laugh which was much needed after the 20 something hour ride back for work.
We agreed upon a plan and I hitched a ride over.
Upon arrival, I recognized her jovial demeanor from over the phone and was greeted with the same welcoming energy.
She showed a genuine interest in assisting me and was pleasant to conduct business with.
Before closing out, her assosciate Miss Storm, also assisted me (despite being off the clock) in realizing that my battery was still under warranty.
She was very kind and business forward and saved me quite a bit of money and educated me on keeping tabs on future investments.
Both of these associates were wonderful to work with, and any employer would fortunate to have them on their again.
Thank you guys again for all of your support and excellent customer service.
Wishing you guys nothing but the best,
Till next time.