Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Gillespie St in Fayetteville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fayetteville, NC or call us at (910) 321-0194.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
519 reviews
5 stars
389
4 stars
64
3 stars
25
2 stars
12
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, helpful, and knowledgeable service, with specific mentions of employees like Erika, Will, and Rhonda.
Staff Efficiency
Several reviews highlighted issues with long wait times and understaffing during busy periods, leading to customer frustration.
Product Knowledge
Customers appreciated the staff's expertise in diagnosing issues and providing tailored advice, particularly regarding battery and part replacements.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees and service quality, indicating inconsistency.
Store Environment
The store was generally noted for being clean and well-organized, contributing to a pleasant shopping experience.
- RNRosie N4 days ago5.0Erika helped me with my warranty for my battery I moved from California and never had someone to care so much Bless her always I will be a customer forever specially in this store on guilespie street
- SPShawntia PrincessNov 15, 20255.0Erika is a life saver .she is so sweet and caring .she took her time to take care of my needs .she is really wonderful .anything I need I will come to her
- DWDerrick WhiteNov 14, 20255.0Sarela is extremely professional & courteous. She is very polite,patient,& knowledgeable of her job & her customer care support is outstanding. Thank you for serving me. She was awesomely delightful!
- TRTonya RossNov 10, 20255.0The young lady by the name Sarela was so helpful. She got me the brake pads I needed. She went over store specials and was very polite.
- JXJason Brock xlNov 10, 20251.0I went into the AutoZone on 2303 Gillespie St in Fayetteville, NC just trying to browse like a normal customer and the experience was terrible. The store manager, Erika, was on me from the second I walked in, watching me, hovering around me, and asking me every couple minutes if I needed help even after I clearly told her multiple times I was just looking around. It didn’t feel like customer service, it felt like I was being watched for no reason, and then she got another employee to start doing the same thing, following me around, questioning me, and staring me down like I was there to steal something. I’m a Black man, so yeah, it honestly felt racially motivated because I’ve been to plenty of AutoZones and never been treated like this in my life. Her attitude the whole time was nasty, irritated, and unprofessional like she had a problem with me just browsing and taking my time. I walked in to shop, not to feel uncomfortable, judged, or pushed out of a store. This was unacceptable, embarrassing, and honestly upsetting. I don’t know if this is how they train managers to treat customers but if it is, it needs to change, because nobody deserves to feel like this just for walking into a store. Especially in 2025. I definitely won’t be going back. She was Hispanic herself and she was so nasty with me.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday and from 9:00 AM to 8:00 PM on Sunday.
Where is AutoZone Auto Parts located in Fayetteville, NC?
It is located at 2303 Gillespie St, Fayetteville, NC 28306, United States.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services.
What brands of auto parts does AutoZone carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Fayetteville?
You can call them at (910) 321-0194 or email customer.service@autozone.com.
Are there any restaurants near AutoZone where I can eat before or after shopping?
Yes, nearby restaurants include Hardee's, Great Grandsons, Popeyes Louisiana Kitchen, Waffle House, The Doghouse Fayetteville, and Los Molcajetes, offering a variety of fast food, diner, southern, breakfast, and Mexican cuisines.
What nearby gas stations can I visit when coming to AutoZone?
Nearby gas stations include Exxon, BP, BP ATM, and Shell Gas Station, convenient for fueling up your vehicle.
Are there any fitness centers close to AutoZone in Fayetteville?
Yes, Absolute Fitness Systems is nearby, providing gym and sports and recreation facilities if you'd like to work out.
What other automotive services are located near AutoZone?
Nearby automotive repair and customization services include Dave’s Transmission, Chrome Motorsports, Auto Effex, and A1 Auto, offering repair, detailing, and car stereo services.