AutoZone Auto Parts

4.3
418 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Eastern Blvd in Fayetteville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fayetteville, NC or call us at (910) 223-1290.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
131 S Eastern Blvd, Fayetteville, NC
28301, United States

Hours

Reviews

4.3
418 reviews
5 stars
278
4 stars
72
3 stars
23
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Ron, Tasha, and Larry, highlighting their willingness to go above and beyond.

Inconsistent Experiences

While some customers reported excellent service, others experienced rudeness and neglect from certain staff members, particularly at specific locations.

Product Availability

Customers appreciated the availability of parts and the ability to get assistance with installations, although some noted issues with incorrect parts being provided.

Positive Atmosphere

Several reviews mentioned a welcoming and friendly atmosphere, with staff being described as kind and attentive.
  • CB
    Cheyenne Bailey
    3 days ago
    1.0
    Horrible customer service. The manager ALEX is a rude man who cant wrap his head around what youre saying,he does not speak to you unless he has to because youre right in front of his face however there is a younger woman in there who treats you like youre a human. Will NEVER return to this location/ Auto zone again. Advanced, napa, and o'reileys have never treated me such a way.
  • LB
    Liz Bergevin
    Nov 2, 2025
    5.0
    Shout out to Ron! He was very helpful with the Rent a Tool program, allowing me to change my rear windshield wiper. The puller we needed was the last step in the removal process, and Ron was quick to find said tool and even assist with removing the last bit off my windshield. Will definitely becoming back for any future auto needs!
  • BC
    Bertha Castro
    Oct 31, 2025
    1.0
    Yesterday, I went to AutoZone because my car wouldn’t start. The store manager, Alex, didn’t acknowledge me, smile, or offer to help. Thankfully, Nicole approached me first. She was kind, professional, and had a positive attitude. While I was in the process of trying to purchase a battery, Alex eventually stepped in but was extremely rude and dismissive. I had my two toddlers with me and felt completely ignored and uncomfortable. Nicole was the only bright spot in the experience — she went out of her way to help and even jumped my car. Unfortunately, because of how Alex the manager treated me, I will not be returning to this location.
  • CD
    Caleb Downey
    Sep 17, 2025
    5.0
    Best customer service I've ever had. They let me leave my Range Rover that was malfunctioning in the parking lot over night. If you need parts, go to them! 131 S Eastern Blvd Fayetteville NC. AutoZone Auto Parts Fayetteville #1091
  • MD
    Marc Wicky van Doyer
    Aug 16, 2025
    5.0
    Immense help replacing the alternator during our roadtrip! Highly recommend for any needs anyone requires!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts at 131 S Eastern Blvd, Fayetteville, NC?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.