Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3835 Ramsey St in Fayetteville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
181 reviews
5 stars
97
4 stars
44
3 stars
16
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Product Availability
Customers noted that the store generally has a good selection of parts in stock, although there were instances of specific items being unavailable.
Mixed Experiences
While many reviews highlighted positive experiences, there were also complaints about unhelpful staff and poor customer service in certain instances.
Installation Services
Some customers expressed disappointment with the installation services, particularly regarding battery installations, indicating a need for better training.
Pricing
Customers appreciated the competitive pricing on parts and the willingness to price match, although there were complaints about discrepancies in pricing and product recommendations.
- SSShelly Smith3 days ago1.0Be nice if you’d change your sign if you close at 8! I’m here at 8:20 and the sign on the store says open until 9!
- AMArim MurphyOct 23, 20255.0My car battery died and I stopped by Advance Auto not really knowing what to expect. The manager — even though it’s her first time in the role — went above and beyond to help me out. She tested my battery, explained everything clearly, and made sure I was taken care of. You can tell she really cares about people and runs the store the right way. Honestly, the way she handled everything should be the standard everywhere. I’ll definitely be coming back — customer for life.
- CDCaleb DowneySep 18, 20255.0I went there for parts and they didn't have them which is okay because I drive up older Range Rover and then my key cylinder locked up so I couldn't turn the key over and the steering wheel locked up so they let me park it there until I could get it fixed and all the staff inside they were great They just wanted to help me So I'll be a loyal customer to them
- HQHarley QuinnAug 18, 20253.0Has car parts and accessories
- MWMichael WoodsAug 15, 20254.0Great experience with what I was looking for and the service provided by the clerks.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Fayetteville?
The store is located at 3835 Ramsey St, Fayetteville, NC 28311, USA.
What are the operating hours of this Advance Auto Parts store?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free installation services?
Yes, we offer free installation for batteries and windshield wipers with purchase.
Can Advance Auto Parts test my car battery or engine codes?
Yes, our team can test the health of your battery and perform free engine code scanning. However, we do not charge batteries.
Does Advance Auto Parts accept military discounts?
Yes, a 10% military discount is offered to active duty and veteran service members.
What types of payment does Advance Auto Parts accept?
Payments can be made using American Express, Cash, Check, Discover, Mastercard, and Visa.
Does the store offer curbside pickup?
Yes, curbside pickup is available for customers.
Are there any nearby shopping options customers can explore before or after visiting Advance Auto Parts?
Customers can visit nearby spots like Walmart Supercenter, Big Lots, or Ollie’s Bargain Outlet for additional shopping needs.
What dining options are available near Advance Auto Parts?
Nearby eateries include McDonald’s, Little China Restaurant, Mi Casita Ramsey St., Shogun Japanese Restaurant, Papa Johns Pizza, Subway, and Cook Out.
Are there any convenience services near the Advance Auto Parts store?
Yes, services like Wells Fargo ATM, UPS Access Point location, The UPS Store 2842, and 7-Eleven are close by for customer convenience.