Advance Auto Parts

4.5
309 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5015 Santa Fe Dr in Fayetteville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5015 Santa Fe Dr, Fayetteville, NC
28303, United States

Hours

Reviews

4.5
309 reviews
5 stars
208
4 stars
63
3 stars
21
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised helpful and friendly staff, others reported rude behavior and lack of assistance.

Knowledgeability

Staff generally recognized for their knowledge and ability to assist customers with car issues, though some customers experienced incorrect advice.

Efficiency

Many customers appreciated the quick service and efficiency in handling transactions and installations.

Store Management

Concerns raised about management and employee attitudes, with some customers feeling neglected or poorly treated.

Product Availability

Customers noted a good selection of products, although some reported issues with receiving incorrect parts.
  • KK
    Keondra
    Dec 10, 2025
    2.0
    Experience would have been better but the employee Zachary was not good, he seemed like he didn’t want to be at work and gave false information.
  • NN
    Nancy
    Nov 29, 2025
    3.0
    I stopped by here to grab a bottle of antifreeze. The manager who was a lady with dark hair, was very rude to me. I wanted to ask her where I could find coolant in the store. I started with “excuse me,” and without making eye contact with me, she just kept walking and said we’ll be right with you in a dismissive tone. There were two other people in the store. The employees were wonderful, especially the elderly guy that helped me at the register, but this store certainly is not managed by a friendly woman and customers do not seem to be their priority. Santa Fe Dr
  • 00
    009
    Nov 4, 2025
    5.0
    Mark was great called over the phone and he had everything waiting on me when I got there.
  • CG
    carlos gaines
    Sep 23, 2025
    4.0
    Good selection alil pricey.its worth it for your vehicle
  • JB
    J B
    Sep 2, 2025
    5.0
    Mark at store #4300 was extremely helpful in getting me an O2 sensor after the order was not delivered

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*