Advance Auto Parts

4.3
344 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4132 Raeford Rd in Fayetteville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4132 Raeford Rd, Fayetteville, NC
28304, United States

Hours

Reviews

4.3
344 reviews
5 stars
214
4 stars
71
3 stars
31
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees providing exceptional service.

Product Availability

Several reviews indicated issues with product availability, including instances where customers were told items were in stock but were not.

Store Experience

While many customers reported positive experiences, some noted poor service and long wait times, suggesting inconsistency in the overall store experience.

Efficiency

Customers appreciated the quick service for tasks like battery replacements and installations, highlighting the efficiency of the staff.
  • TL
    Tina L.
    2 days ago
    5.0
    I had an outstanding experience at Advance Auto Parts on Raeford Road, thanks to Cheyenne. I came in on a Saturday evening looking for parts for my 2008 Jeep Grand Cherokee, and she greeted me immediately as I walked through the door. I needed coolant, replacement filters, and oil, and Cheyenne took the time to ask the right questions to make sure I was getting exactly what I needed. She never made me feel rushed — in fact, she encouraged me to take my time and even allowed me to do some research on my phone while I was there. That alone made the experience feel comfortable and stress-free. I had to leave my battery to be charged and returned the next day to pick it up, along with needing a water pump for the same vehicle. Even though I didn’t have all the information, Cheyenne went above and beyond. She pulled up my Advance Auto Parts account, reviewed my previous purchases, used my VIN number, and filled in all the missing details to ensure I received the correct water pump. She also reminded me about available coupons (which I had completely forgotten) and explained how they worked, saving me money. She was extremely attentive the entire time, never once making me feel rushed — which is something I truly appreciated, as that’s not always the case in public service settings. Before I left, she made sure I understood my warranties, reassured me that I could come back with any questions, and even carried my battery outside and safely placed it in the trunk of my vehicle. I was extremely satisfied with the level of care and customer service Cheyenne provided. I honestly wish this type of service existed everywhere. She is truly a gem and a major asset to Advance Auto Parts.
  • TS
    T S
    Dec 12, 2025
    1.0
    If I could give zero stars I would. I will avoid this store moving forward. I went in to purchase engine oil. Both associates looked at me and said nothing. They didn’t greet me or ask me if I needed help. They just looked at me like they didn’t plan on doing any work that day. I just left. Zero stars. I do not recommend.
  • MC
    Mr. & Mrs. Jack Chavis
    Nov 6, 2025
    5.0
    Stacy did a great job checking the status of the battery, alternator and starter. She replaced the battery on my Ram 1500. Great service.
  • MM
    Mara
    Oct 12, 2025
    5.0
    I stopped here (4132 Raeford Rd ) due to a battery that had died while I was away. Mike and Rich could not have been more helpful or informative. They checked my battery, showed me the results, answered my questions about jump starters, and after I bought one, at my request went with me to my car to show me how to use it. Not a trace of impatience from either of these gentlemen. Exceptional customer service.
  • TH
    Teal Harriman
    Sep 22, 2025
    5.0
    Selena* (unsure of spelling) is amazing. She is so patient and kind and helped me with the exact piece and even swapped what I needed for the wrong size I picked up on accident. This has changed my auto part store from where I buy to be able to buy here again and believe me, I’ve been spending a ridiculous amount at auto parts stores this month. Thank you so much.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*