Hall Ford Elizabeth City

Reviews

• VM

  valeria mitchell

  3 days ago
  5.0
  Had a great experience at Hall Ford Hyundai in Elizabeth City. Worked with Mr. Jeremiah Rankins in sales, he made the process easy and stress free. No pressure, answered all my questions and presented many options. Thanks Jeremiah and team for all of your help in making what could be a stressful experience a great one! I definitely recommend making your next purchase at Hall Ford Hyundai in Elizabeth City NC. Ask for Jeremiah!
• NZ

  nicole zuelke

  Mar 31, 2026
  5.0
  I searched everywhere to find a Ford Bronco in my price range and the trim/color I wanted. Of course that meant buying one on the other side of the United States as me LOL! However Chris and Jeremiah sent me tons of videos and pictures and Tom at their financing department made everything so easy and smooth!! I love these guys! Best car buying experience ever!
• PJ

  Patricia Jump

  Mar 26, 2026
  5.0
  We would definitely recommend Hall Ford in Elizabeth City for servicing you vehicle. Their prices are reasonable; they kept us well-informed about everything being done. They picked our truck up and returned it, which was really nice. The service people are friendly, knowledgeable and helpful.
• BB

  Brittany Bair

  Mar 26, 2026
  5.0
  I’ve purchased multiple vehicles here and have always had a smooth experience. David has always taken great care of me and my family by helping us secure the vehicle we want and make it an easy process. I also get all of my service here and it’s been top notch everytime! Thank you guys!
• GR

  Greg Robinson

  Mar 21, 2026
  1.0
  I found this car on Facebook Marketplace and, from the start, the experience was frustrating. The sales rep was unfamiliar with the vehicle and its options. I repeatedly asked her to confirm a specific feature, and she told me it could be added for $1,500—only to later discover the car already had it. On top of that, the price quoted on Facebook differed from what was listed on their website. Given the distance, we agreed on a price before I made the trip. I then drove 6 hours round trip for a scheduled appointment, only to arrive and find the car in unacceptable condition—dirty, covered in pollen and road grime, to the point I couldn’t even properly assess the paint. First impressions matter, and this was a complete miss. I was encouraged to test drive it anyway, which I did, but the issues didn’t stop there. The air filter was filthy, and there was a missing battery cover snap—minor, inexpensive items that should have been addressed without question. When I raised these concerns, the response from the sales manager was dismissive and indifferent. No accountability, no effort to make it right. At that point, I made it clear I was leaving. He made no attempt to keep me there, in fact, he turned, showed me his back and walked away. As I was backing out, the general manager approached and tried to salvage the situation, even suggesting I go get lunch while they cleaned the car. When I expressed my frustration wit not being able to assess the paint, for scratches and chips, he said "well we're not going to repaint the car." That's not what I was asking for at all. That completely missed the point. I didn’t drive 6 hours for a last-minute scramble—I expected the car to be properly presented and ready when I arrived. What makes this even more frustrating is that I actually liked the car and was fully prepared to pay cash for it. Instead, I was put in a position where I was expected to wait around while they rushed to correct issues that should have been handled before I ever showed up. And refusing to replace a $0.25 snap—something trivial and easily fixable—was simply ridiculous. This entire experience was a waste of time and a clear example of poor communication, lack of preparation, disrespect, and disregard for a serious buyer. Extremely disappointing from start to finish. Oh, and I probably heard four to five times how many people were lined up to buy the car but they were holding it for me.

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