Enterprise Rent-A-Car

4.4
473 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1831 Weeksville Rd, Elizabeth City, NC
27909, United States
(252) 334-1601
https://www.enterprise.com/en/car-rental/locations/us/nc/elizabeth-city-53j4.html
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About

Car Rental AgencyVan Rental
Need a rental car in Elizabeth City, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Elizabeth City location today.

Location

Enterprise Rent-A-Car
1831 Weeksville Rd, Elizabeth City, NC
27909, United States

Hours

Reviews

4.4
473 reviews
5 stars
344
4 stars
51
3 stars
23
2 stars
19
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including not having the reserved vehicle available upon arrival.

Cleanliness

While many customers noted that vehicles were clean, there were complaints about some cars not being properly cleaned before rental.

Efficiency

Customers appreciated the quick check-in and check-out processes, often mentioning the fast service.

Mixed Experiences

While many had positive experiences, a significant number of reviews expressed dissatisfaction with customer service and vehicle availability.
  • DW
    Dale Ward
    Nov 14, 2025
    5.0
    I'm a repeat customer, great customer service!
  • LL
    Luidji
    Nov 7, 2025
    2.0
    To be honest, im renting from them tomorrow and from the way they seem so dismissive on the phone I kind of already feel they like to give a hard time to certain kinds of locals whenever they get a chance, I will gladly change my review upon completion of my booking tomorrow. Praying that they dont make this a hassle.
  • LB
    Leilani Battle
    Oct 30, 2025
    5.0
    Fast, efficient & great communicators. Entire transaction took maybe 10 mins. Great staff.
  • DM
    David Moore
    Oct 21, 2025
    5.0
    They always there when you need them
  • EL
    Elaine Lambert
    Oct 12, 2025
    5.0
    I have rented several times from the Elizabeth City location for both business and personal reasons. Every time I have received excellent customer service! Each team member goes above and beyond to ensure I am satisfied with my rental. I receive a call during my rental as a check-up, as well as text messages reminding me when my rental is due and an opportunity to extend if needed. This is my go-to location for my car rental needs and am glad they are located in Elizabeth City!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Elizabeth City, NC?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Elizabeth City?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sunday.